HR Assistant

**About us**:
Go City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings.

For over 20 years, the Leisure Pass Group has shaped the future of the multi-attraction pass industry by enabling online pre-purchase of attractions, tours, and activities. In 2017, Europe’s Leisure Pass Group, USA’s Smart Destinations, and New York Pass came together to form the Go City brand, giving us greater reach and ambition as we expand across the globe. Backed by a highly successful Private Equity firm Exponent and headquartered in Soho, London with a team of over 150 the business is highly profitable with over 3 million customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. With a heavy investment in technology and multiple other teams this year Go City are excited for like-minded, problem solving individuals to join their transformation and make their mark on our future.

**Human Resources Assistant - APAC**
**Full time**
**Permanent**
**Singapore based (hybrid)**
**Reports to the People Manager - APAC**

**Summary of the role but also what our team are up to**:
The nature of this role is to deliver a proactive and flexible HR service by providing relevant and appropriate HR support to all colleagues, whilst driving best practice and ensuring compliance with all company procedures, documented policies and employment legislation in the Singapore region primarily.

**What will you be responsible for /helping us to do?**:

- Provide day to day HR support across various functional areas including but not limited to recruitment, benefits administration, employee relations, performance management, onboarding, and offboarding
- Responding timely to employee requests regarding HR and people team queries, in line with legal and company requirements
- Issuing employee correspondence and communications as appropriate
- Support the ongoing development and implementation of new policies and procedures; contributing to the continuous improvement of People Team systems and practices globally at Go City
- Administration and monitoring of various MOM matters such as employment passes, tax clearance, leave reimbursement, inquiries, and quarterly surveys
- Liaison with our Workspace provider to ensure colleagues have the appropriate facilities.
- We support a culture where Health and Safety, Wellbeing and Personal Data at work are important. We are all adults, which means we expect the same in return. Each of us plays our part looking out for ourselves, each other, our Partners and our customers every day.
- Commitment to live and breathe our Company values in the delivery of your role and responsibilities.

As you can see, this role covers a wide range of responsibilities, but we know that our People are more than just their job description. We are a team here at Go City which means there will be plenty of opportunities to stretch your thinking, expand your knowledge and make a contribution to the wider business not reflected here.

**Requirements**:
**What skills do you have that are essential in this role?**:

- 2+ years of related HR assistant/ generalist experience
- Bachelor’s degree in Human Resource Management or related field
- Good working knowledge of local employment law as being able to demonstrate a strong understanding of current HR & recruitment issues
- A natural at both verbal and written communication
- Ability to thrive in a fast paced and high growth environment across multiple time zone
- Excellent organisation and time management skills
- Strong attention to detail and professional demeanour/ confident telephone manner
- Able to build effective relationships with line managers and stakeholders across the business
- Singaporean only

**The all important perks**:

- Annual discretionary bonus
- Buy Annual Leave scheme (up to 5 days each year)
- Medical Insurance (Outpatient, Hospitalization and Dental)
- Floating bank holiday(s)
- Upgraded Family Leave
- Flexible and Hybrid working
- Dedicated time for personal professional development each month
- Personal Learning Budget
- Access to Mental Health First Aiders
- Annual Explorer Passes allowance
- The usual sociable stuff (when restrictions allow)