Customer Success Executive

2 days ago


Singapore SALT TALENT SEARCH PTE. LTD. Full time

We are hiring Customer Success Executive for a world's leading digital infrastructure client on a yearly renewable contractual role. Freshers are welcome to apply.

**Description**:

- Manages new and existing complex client installations, working cross functionally to deliver services in the agreed upon timeframe and according to client expectations.
- Responsible for owning and resolving a wide range of standard and non-standard client requests and account issues.
- Proposes and develops solutions cross functionally to solve non-standard client requests.
- Responsible for client satisfaction for a portfolio of clients measured via client surveys and other methodology.
- Understands clients’ footprint and contractual agreement.

**Skills**:

- Fresh Graduate or 1 year of working experience
- Collaborative personality and able to build strong personal relationships.
- Highly organized, with attention to detail and a dedication to resolving issues.
- Calm and effective under pressure. Able to remain professional in high stress situations.
- Able to plan, execute and manage high volumes of work.



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