
Senior/ Executive
1 day ago
**Location**:
**Serangoon North**
**Emp Type**
**Full Time**
**Responsibilities**
**.**
- Build strong relationship with customers.
- Provide Incoming Dies visibility to the Factory for planning and execution.
- Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements.
- Co-ordinate customers' loading and shipment priority within the Factory.
- Provide instruction to Planning to execute orders and changes in priorities and orders.
- Provide wip status, ship-out plan and finished good information to customers.
- Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
- Work with IT to develop reports for customers and maintain the requirements of these reports (eg. Wip, Lot transaction history, finished goods, billing report).
- Maintain pricing and sales order creation for billing and shipment.
- Host Customer Visits and Quarterly Business Review meetings.
- Perform any other tasks relevant to support Customer’s requirements.
**Requirements**:
**.**
- Degree in Engineering, Business Administration or Marketing Management or 5 years experience in similar industry.
- Minimum 2 years working experience in customer service, preferably in a semiconductor (Subcon) Sales & Marketing environment.
- Able to bridge between and build up rapport with customer and internal engineering, logistics & planning team.
- Must possess strong problem solving, communication and interpersonal skills.
- Ability to work under pressure in a very dynamic environment.
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