Global Response Operations
2 weeks ago
**Global Response Operations - Detection Responsibilities**:
- Drive the scoping & development of signals for key problem areas/abuses
- Identify emerging risks using on-platform and off-platform signals, through monitoring & analysis
- Conduct investigations to understand potential emerging trends and evolving risks in priority areas
- Work cross-functionally to drive mitigation for identified risk areas, including conducting enforcement on violating trends
- Build and execute risk detection initiatives to support the management of critical events, such as elections and crises
- Use data and internal tools to identify and investigate potential risk areas and patterns at scale and across abuse types
- Use quantitative & qualitative research methods to perform root cause analyses on investigative findings or high priority escalations
- Partner with internal experts to build understanding of how, where, and why a variety of abuse are experienced across the platform
- Synthesise investigative findings through the creation of analysis and presentations that provide a succinct, coherent narrative assessing risk
- Influence and support innovation of technology, as well as adoption of technical solutions, that improves the team's capability to detect (efficiency, speed, and reduction on language dependence)
**Minimum Qualifications**:
- Bachelor's degree or equivalent experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
- 5+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
- Analytical thinking and problem solving experience
- Proficiency in SQL
- Experience working with complex data sets and an aptitude for identifying and analyzing risks using data skills
- Experience with communicating progress and outputs to both technical and non-technical audiences
- Experience prioritizing across multiple functions and tasks
**Preferred Qualifications**:
- Experience with additional scripting languages and statistical analysis tools e.g. Python, PHP, R is a bonus
- Experience in actor behaviour investigation methodologies
**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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