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Operations Executive
2 weeks ago
**About CAD-IT**:
Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation, quality, productivity, reduced costs and time-to-market, whilst being good stewards of the resources that are intrusted to us.
**Key Responsibilities**:
- Regional customer care management which includes, but not limited to Customer Support, Customer Audit, Customer Order Fulfillments and TECS Renewal.
- Provide regular reports/alert indicators for Quarterly Business Reviews to ensure annual business plans stay on track.
- Document, maintain and enforce Operations SOPs.
- Plan, implement and manage operations activities to ensure business objectives are met.
- Identify and understand business needs.
- Tackle operational issues and make sound plans for resolution promptly.
- Maintain and administer the CRM database to ensure proper controls and permissions are in place.
- Train and transfer knowledge to other team members, users and stakeholders as required.
- Assist in HR administrative duties.
**We would love to hear from you if**:
1. You possess a Bachelor’s Degree, Diploma, or equivalent.
2. You possess at least 2 years of experience in a related role.
3. You have good knowledge, qualifications and experience in the Design, Engineering, Manufacturing or IT industry.
4. You have strong competence in using Microsoft Office Suite.
5. You have a good command of English.
6. You possess leadership qualities.
7. You are independent and you have the drive to succeed.
8. You are a problem-solver with good decision-making skills.
9. You are a team-player with good interpersonal skills.
10. You have the ability to multi-task and work under pressure.
**What would you get?**
- Training and Development
- Discretionary Yearly Bonus
- Medical & Insurance Benefits
CAD-IT rewards employees in various ways based on their role, contribution and performance.
We believe in training and developing our employees to help them achieve their fullest potential.
**Salary**: $3,000.00 - $4,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
**Education**:
- Bachelor's or equivalent (preferred)
**Experience**:
- Administrative experience: 2 years (required)
Work Location: In person