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Technical Euc Project Engineer

3 weeks ago

Singapore Assurity Trusted Solutions Full time

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for Technical EUC Project Engineer (2 year contract) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

**A brief summary of your job responsibility**:

- Provide essential enterprise level end user computing services to Public Service agencies.
- Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking Public Service agencies.
- Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
- Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
- Supervise and maintain desktop services across Public Service agencies and work with outsourced service providers to attend to issues, problems and request for changes.
- Tracked and notified internal and external stakeholders on the plan to EOS/EOL oflicenses, software, accounts, SSL certifications
- Monitored, tracked and ensured Service Level Agreement (SLA) was always met
- Defined, prepared, executed, oversee, tracked and monitored project plans(deliverables, project milestones, risk management, schedules, resources, change requests, service requests etc.)
- Ensured user requirements are met and compliance to system security set by government agency.
- Facilitated and organized meetings between internal and external stakeholders for requirement gathering and discussions.
- Represented the team on any communications with product owners and users.
- Coordinated cross-functional teams of engineers, ensured effectivecommunication and collaboration among internal and external stakeholders.
- Conducted regular project status meetings to provide updates on progress,address concerns, and solicited feedbacks.
- Negotiated and managed working plans with manpower resources across differentdepartments
- Identified and resolved impediments that will affect current and future milestones.
- Verified/Followed-up with engineers’ work to ensure proper procedures arefollowed.
- Maintained proper documentation to ensure smooth auditing process.
- Built rapport with internal and external stakeholders.
- Delivered projects on time, within budget, and meeting or exceeding client expectations

**Requirements**:
**To succeed in this role, you will ideally have**:

- Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
- Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
- Proactive and dedicated individual with good leadership and multi-tasking capabilities
- Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
- An adaptable and bold individual who dares to innovate and take smart risks
- Comfortable to travelling to different sites for technical support locally and overseas when required.
- Join us and discover a meaningful and exciting career with Assurity Trusted Solutions_-
By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (**ATS**), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines.

**Benefits**
- A wholly-owned subsidiary of GovTech.
- We promote a learning culture and encourage you to grow and learn.
- Contract Staff enjoys the same benefits as Permanent Employees.