
Host/hostess (Fine Dining)
12 hours ago
**Guest Relations/Host/Hostess**
**Introduction**:
Ebb & Flow Group is an innovative F&B hospitality group dedicated to delivering exceptional service and mouthwatering dishes. With a passion for culinary excellence, we focus on creating unforgettable dining experiences that captivate the senses and elevate every meal. Our commitment to quality, creativity, and hospitality ensures that every guest enjoys not just a meal, but a memorable journey of flavors and service.
We are currently looking for a talented Guest Relations Executive to join our fine dining team. Be our face that welcomes guest into our humble homes
**Key Responsibilities**:
- Warmly welcome all incoming guests, check in their reservations, and escort them to their assigned table via 7Rooms.
- Assist guests with special requests or inquiries, providing personalised recommendations and ensuring all their needs are met throughout their visit.
- Assist in coordinating events, private dining, and special requests to create memorable, customized experiences for guests.
- Make thoughtful menu recommendations by leveraging extensive knowledge of the restaurant’s offerings.
- Collaborate with the team to maintain the restaurant's ambiance, cleanliness, and overall guest experience.
- Provide the team with a roll-up of reservations before each shift, and inform management of any large parties, special reservation notes, dietary restrictions, or VIP guests.
**Qualifications**:
- 2-3 years experience in a fine dining set up or pre-opening
- Wine knowledge is an added plus
- Excellent interpersonal and communication skills
- Experience in various reservations system including 7rooms
**Perks**:
- Birthday Leave
- Competitive Staff Discounts across outlets
- Health and Medical Insurance coverage
**Job Types**: Full-time, Permanent
Pay: $2,800.00 - $3,500.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Food provided
- Health insurance
Schedule:
- Day shift
- Early shift
- Late shift
- Monday to Friday
Work Location: In person
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