Executive, Guest Services

3 days ago

Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

**This position is for Great World Serviced Apartments, a company under Allgreen Properties Ltd.**

**Responsibilities**:
Administration duties:

- Assist to verify monthly tax invoices received from vendors.
- Check and ensure all payments posted in RMS by GSOs are correct before banking-in.
- Prepare remittance advices for cash, credit card and cheque payment. To assist with bank in of cash via ATM located in GW mall.
- Raise Purchase Order in SAP.
- Assist Guest Services Manager to obtain quotations from vendors as and when required.
- Maintain a shared petty cash float of $1000 and raise petty cash claim forms when required.
- Responding to residents’ survey received via Review Pro.

Apartments:

- Inspect and check apartments for VIP/CIP new arrivals, raise work order via e-Connect for defects.
- Assist with site inspection during weekends, public holiday and after office hours.
- Change and replace apartment’s door lock batteries and safe box batteries as and when needed.

Front Office & Cashiering Duties:

- Cover GSOs’ duties when shortage of manpower and/or when GSO on meal break. Duties of GSOs includes but not limited to
- Perform check-in and check-out.
- Collect payment from residents.
- Programming of apartment’s keycards.
- Posting of sales transactions and miscellaneous charges in RMS.

Guests’ Activity:

- Plan and executive monthly resident’s activity.

Residents’ Matters:

- Attend to and resolve residents’ requests and complaints promptly and courteously
- Coordinate with other departments and service provider to resolve resident’s feedback or complaints.
- Perform investigation on reported lost item(s) in apartment and/or incident involving residents.
- Process forms for refund of deposits for checked-out residents.

Staff Matters:

- Oversees team’s tardiness and grooming.
- Preparation of monthly team’s roster.
- Coaching and guiding GSOs in the handling of difficult and demanding residents.

Operations Routine/Others:

- Assist to oversee the security team. Read security occurrence book daily and ensure that follow-up actions are taken on feedbacks or complaints by residents. Oversees all Facilities (Lounge, Gymnasium, Rejuvenate, Play) to ensure in good condition and liaise with vendors for repair works as and when required.
- At least 2 years of experience in hotel / serviced apartments / customer service
- Minimum GCE ‘O’ Level or Diploma in Hospitality / Tourism

  • Guest Relations Executive

    1 week ago

    Tiong Bahru, Singapore KECK SENG HOTEL PTE LTD Full time

    Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department. - Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally. - Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller. - Adhere to...

  • Service Crew

    5 days ago

    Tiong Bahru, Singapore Ryan's Grocery (GWC) Pte Ltd Full time

    From the most exquisite cuts of meat to the choicest of cheeses and everything in between. Do you love fine food and everything about it? You just might be who we’re looking for. We’ll like YOU to be part of our growing team of food loving enthusiasts as we spread that message and make a difference in how people dine. **Don’t just work. Work at...

  • F&b Service Crew

    3 days ago

    Tiong Bahru, Singapore LUMO Bar & Restaurant Full time

    Preparation of restaurant for service - Receiving guest and hosting guests, including taking food and drink orders - Making sure that the guest are having a good time - Recommending food and drink items to guests - Cleaning up and preparing the tables for service turn - answering guest's queries and resolving issues **Requirements**: - Some experience in...

  • Service Crew

    1 week ago

    Tiong Bahru, Singapore Ryan's Grocery (GWC) Pte Ltd Full time

    **-Working Location: Ryan’s Kitchen - 1 Kim Seng Promenade, Great World City #B1-146** **-Full Time: 2 Shifts available - 8am to 6pm or 12pm to 10pm,** **-Basic salary up to $2200.00 depends on experiences.** **-Entitled to OT payable once exceed 44 hours per week.** **-Part Time: Working hours is from 10am to 7pm with hourly rate between $11 to $14...

  • F&B Service Captain

    3 days ago

    Tiong Bahru, Singapore The Lo & Behold Group Full time $30,000 - $60,000 per year

    The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability...

  • Cafe Service Crew

    3 days ago

    Tiong Bahru, Singapore Foragers Pte Ltd Full time

    **We Are Hiring!** Are you a passionate customer-oriented professional looking for an exciting opportunity to showcase your skills and lead a young and vibrant service team? We have the perfect role for you! Our trendy and bustling cafe is seeking a Food Runner to join our dynamic team. **Our Brand** Founded in 2018, Foragers has since been on an onward...

  • F&b Service Captain The Warehouse Hotel

    3 days ago

    Tiong Bahru, Singapore The Lo & Behold Group Full time

    The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core. The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability...

  • Full-time Cafe Service Staff

    5 days ago

    Tiong Bahru, Singapore The Bakery Chef Pte Ltd Full time

    **About the Job** A service crew member is a great team player, possesses a great working attitude, is service oriented and ensures that all duties within the café are executed while delivering the best guest experience. **You will** - Deliver exceptional hospitality to our customers and fellow teammates - Process customers’ orders and generate their...

  • Senior Events Executive/ Events Executive

    1 day ago

    Tiong Bahru, Singapore 1880 Full time

    **WHO WE ARE** 1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the...

  • Member Relations Executive

    1 day ago

    Tiong Bahru, Singapore 1880 Full time

    **Member Relations Executive** **We are looking for a fun and vibrant team player who cares deeply about delivering great experiences for our guests. Fresh graduates/ Cabin crews/ Applicants with no prior experience but willing to learn is welcome to apply!** **Your Role**: - Greet and welcome all guests and members warmly - Ensure highest level of member...