Patient Service Associate

3 days ago


Novena, Singapore THE VASCULAR & INTERVENTIONAL GROUP PTE. LTD. Full time

3 years exp

**Roles & Responsibilities**
- Assist in the daily operation of specialist clinic
- Attend to walk-in patients and phone calls
- Appointment booking and reminders for patients
- Handling registration of patients and recording and/or uploading of necessary personnel and medical information
- Collection of payment from patients and submitting claims for consultations through insurance portals
- Financial counselling for patients for procedures
- Liaise with insurance companies for Letter of Guarantee, submitting and E-filling of procedure claims to Medisave and insurance
- General housekeeping duties including filing of paperwork and ordering of meals / clinic supplies
- Attend to public relation incidents at the counter and escalate to the supervisor when necessary
- Handover, deposit, or bank in all individual collection of cash/cheques/nets/credit cards transaction directly to supervisor daily
**Job Requirements**
- At least GCE ‘O’ Level
- Practical knowledge of clinic operations as added advantage
- Proficiency in computer skills (MS Office)
- Pleasant personality with good communication skills
- Patient-service oriented
- Ability to project public relation skills to represent VIG in a positive and professional manner
- Experience in healthcare environment is an added advantage
- Ability to work in a team-oriented environment
**Location**
- Central and near to MRT stations
- Direct access to MRT
**Company overview**

The Vascular and Interventional Centre (VIC) was established in March 2015 as a Singapore-based private practice dedicated to providing comprehensive care and management of conditions relating to the vascular, circulatory, and lymphatic systems. More recently, VIC has expanded its portfolio to develop expertise in other aspects of interventional work including Interventional Oncology, Interventional Pain Management, Interventional Gynaecology, and Lifestyle Interventional Procedures in order to provide its patients with greater holistic care.

**Be part of our exciting future**

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