Senior Technical Support
4 days ago
**Responsibilities**:
- Plan and monitor daily operation activities and technical operation team.
- Identify and resolve complex technical issue with team members
- Stay updated with industry trends and best practices in cloud computing, system administration, and managed services.
- Enhance cloud production service availability.
- Identify opportunities for automation and optimization
- Ensure compliance to both internal, external SLA and government IM8 policies
- Monitor key performance metrics of support team
**Requirements**:
- IT operations & infrastructure technical support roles
- Technical support ticketing system
- Windows / Linux
- Cloud environment ( AWS, Azure, GCP )
Mark Lee
Reg No. R1983024
One Vogue Pte Ltd
EA License: 19C9629
**Salary**: $4,500.00 - $5,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
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