Senior Executive/executive, Venue Operations, Water

2 weeks ago

Singapore Singapore Sports Hub Full time

**PURPOSE**

***:
**ROLES &**

***

**RESPONSIBILITIES**

***:

- Support the production of Concept of Operations for the Water Sports Centre, through research, partner coordination, and administration
- Carry out various meeting administration procedures including organising meetings, preparing agendas, taking minutes, and coordinating attendance
- Under guidance from your manager, support and revise the Singapore Sports Hub Water Sports Centre Policies and Procedure
- Lead a team of casual staff on day-to-day operations
- Communicate closely with internal and external partners to ensure all needs have been considered when developing venue operations plans
- Co-ordinate and supervise day to day frontline staff as required
- To be a point of contact for clients, tenants, promoters and other stakeholders, always available to attend to their needs. Work as a designated representative of management when required
- Take responsibility for control of uniforms, equipment, or other facilities within the venue
- Have an excellent knowledge of the venue and provide site information to clients, customers and staff as needed
- Monitor venue performance and operations, produce reports as required by management or clients
- Complete operations administration functions as needed
- Prepare documentation and information for staff, management, promoters and clients to enable them to effectively service all client groups entering the Singapore Sports Hub Water Sports Centre
- Support the delivery of the Events department and other partners during event days
- Support and deliver community sports and leisure programs and facilities
- Ensure that health and safety policies and regulations are adhered to and reflected positively through your actions and those of your colleagues
- Previous sport and leisure experience catering for elite and community clients is considered an advantage
- A can-do attitude with focus on achieving results
- Uphold strong communications with the wider Sports Hub team and external partners
- Collaboration with internal departments and stakeholders, such as events, marketing, sales and sports/community
- Develop relationships and conduct regular interface with the elite and community sports partners and other stakeholders
- Support the planning, organizing and implementation of events from community to elite level
- Handling enquiries from the public, clients, stakeholders and government
- Liaising with community and industry bodies (including schools, sports clubs and other community groups)
- Coach courses and manage on water rescues
- Is a proactive team player and prepared to support the endeavours of the wider collective
- Thinks laterally, sources creative solutions in the face of unique challenges in a high paced, dynamic and fast moving environment
- Ability to express ideas clearly through both oral and written communication with strong attention to details
- Powered Pleasure Craft Driving License will be an added advantage
- Coaching Certifications will be an added advantage

**REQUIREMENTS**

***:

- O levels/Nitec/Higher Nitec/Diploma/Degree
- Additional industry specific designations preferred
- Minimum of two (2) years’ experience in the sports and leisure industry seen as an advantage
- Shift work required. Unique morning/evening and weekend hours will be required at various times
- Comfortable working outdoors for long hours
- Physically strenuous work environment
- Other duties and responsibilities as assigned

**APPLICATION**

***:

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