Front Office Associate

1 week ago


Singapore TANGLIN CLUB Full time

**Job Responsibilities include, but not limited to**
- Greets all members and guests enthusiastically and professionally
- Answers phone and directing calls to the proper person/ department and relaying information to the caller professionally and tactfully
- Takes messages and relay to the respective departments.
- Handles Churchill Room reservations for lunch and dinner when the restaurant is closed.
- Accepts reservation forms from Members for Club Events and ensure timely submission to the Events Department.
- Handles mail, internal and external for members and Committee Members and deliveries including courier services.
- Takes in guest parking requests and convey information to Security for their necessary follow up.
- Inspects guest rooms prior to guests’ arrivals.
- Responsible for checking-guests in, assigning rooms and checking-out transactions for guests
- Responsible for mentioning Club Rules and Bye-laws to members, guests and upon check-ins.
- Informs the housekeeping staff regarding the part of the day, when the room is vacated by the guest, so that they can clean up the room.
- Assists with wake-up calls, as well as the well-being of the room guests’ to ensure they have a good stay.
- Handles cashiering, accepting payments and generating receipts for monthly statements, guest rooms billings, cash coupons.
- Issues and checks membership cards and account status.
- Issues temporary cards for Members and Reciprocal Members for registration.
- Issues Introduction letters for Members and Reciprocal Members.
- Handles and maintains records and data for all categories of membership who are visiting the Club
- Any other tasks as delegated by the Executives and Manager of the Department.

**Attributes**:

- Respectful, team player and work cordially with peers and others.
- Self-driven to manage tasks assigned.
- Work well in a fast-paced environment.
- Able to work rotating shifts, on weekends and public holidays.

**Benefits**:

- 5 days work week
- 2 rotating shift
- $180 meal allowance
- AWS, performance Bonus, CNY Ang Bao
- Uniform provided
- Training and career progression opportunities



  • Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities We are looking for a Front Office Associate to join our team As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely manner We...


  • Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Front Office Associate to join our teamAs a Front Office Associate, we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...


  • Singapore Shangri-La Hotels Full time

    JEN Singapore Orchardgateway by Shangri-La JEN by Shangri-La embodies a new vision for Shangri-La hospitality. With a distinctive modern Asian identity and aglobal outlook, JEN's vibrant and progressive vibe mirrors the dynamism of Asia's gateway cities designed to capture theupscale travel demand of today's pace-setters who want it all and want it...


  • Singapore MGH HOSPITALITY PTE. LTD. Full time

    About MGH Hospitality PTE. LTD.We're more than just a hospitality company - we're a community builder, creating sanctuaries for meaningful connections and cherished memories within a secure, inclusive, and peaceful environment.Job DescriptionWe're seeking a skilled Front Office Associate to serve as our guests' main point of contact, handling all aspects of...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore We are looking for a **Front Office Controller **to join our team! As a **Front Office Controller **, we rely on you to: - Be the key contact point in Rooms controlling for the Front Office and to ensure proper recording and follow-up with guests and other departments - Controllling and monitoring Rooms inventory with...

  • Front Office Manager

    2 weeks ago


    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    **JOB SUMMARY** Leading the team in Front Office to achieve better service standards in terms of guests and associates satisfaction. Ensuring the department is well maintained and and in keeping with the company’s integrity and image. Organising adequate/more training for all associates in Front Office for their ‘self’ improvement. Ensure associates...


  • Singapore THE PAN PACIFIC HOTEL SINGAPORE Full time

    The Assistant Front Office Manager responsibilities includes deputising for the Front Office Manager, ensuring maximising of room revenue and profit through commercial rooms management and maintaining high standard of customer service within the department. He/she shall provide coaching, mentoring and administrative functions in the operational guest-facing...

  • Front Office Manager

    2 weeks ago


    Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full time

    Summary: - Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times. - Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources. - Assists in the daily maintenance of room inventory...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Front Office Controller **to join our team! As a **Front Office Controller **, we rely on you to: - Be the key contact point in Rooms controlling for the Front Office and to ensure proper recording and follow-up with guests and other departments - Controlling and monitoring Rooms inventory with...


  • Singapore MGH HOSPITALITY PTE. LTD. Full time

    KINN is Singapore’s first truly boutique capsule hotel, and a hospitality experience like no other. Housed in a unique Brutalist building, and with its delightful contrast of historical charm and pulsating nightlife, guests are in for a treat at KINN’s first ever outlet at South Bridge Road, with its fantastic location surrounded by historical sights and...

  • Assistant Manager

    2 weeks ago


    Singapore Andaz Singapore Full time

    Summary Come join us to express your Andaz as **Assistant Manager - Front Office** if the following describes you. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front...


  • Singapore MGH HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesMeet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone's needs.We are...


  • Singapore 33CLUB PTE. LTD. Full time

    We are looking for an enthusiastic and passionate Front Office Associate to respond to a wide variety of members' and guests' requests by accurately assessing their needs and requests and also adding personal insights and recommendations to achieve maximum customer satisfaction while complying with 33Club policies. **Responsibilities**: - Greet all Members...


  • Singapore Marriott International, Inc Full time

    **Job Number** 24155868 **Job Category** Rooms & Guest Services Operations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    **JOB SUMMARY** Organising and ensuring daily operations in Front Office is being run smoothly by all associates. Assist the Front Office Manager in running the department and take over his duties and responsibilities during his absence. Ensure all associates are properly trained before assigned to do certain task. **JOB DUTIES AND RESPONSIBILITIES** -...


  • Singapore The Edge Asia Full time

    Our client is a global bank with strong global markets presence seeking for a high caliber associate with global markets experience to join their expanding business. This is a global team looking to add an additional headcount.- - EA License: 16S8131_ - Recruiter License: R1105334_ **Key responsibilities**: - Responsible for the entire spectrum of Front...


  • Singapore HH PROPERTIES PTE. LTD. Full time

    **Job Summary**: Supervise, conduct training, and maximize the performance of Front Desk & Guest Loyalty Associates and ensuring that all procedures are completed to the hotel’s desirable quality and brand standards. Assist when necessary to ensure optimum service to guests. Train and monitor all Front Office reports prepared by Front Office team to ensure...

  • Loyalty Executive

    1 week ago


    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    **JOB SUMMARY** Work closely with the Duty Managers (DM), Loyalty Manager to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered in our Marrriott Bonvoy Loyalty Program...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    **JOB SUMMARY** - The incumbent will be accountable to the Director of Rooms and Front Office Manager in the overall management of Guest Services at every conceivable touchpoint from guest arrival to departure and including guests’ exclusive access and experience at the Executive Club lounge. He/She will build on Marriott’s Art of Hosting service...

  • Front Desk Associate

    2 weeks ago


    Singapore NURTURE LIVING PTE. LTD. Full time

    About the Role: We are seeking a highly skilled Front Desk Associate to join our team at NURTURE LIVING PTE. LTD.Job Summary: As a Front Desk Associate, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front desk.Deliver outstanding customer service by responding to...