Client Service Representative
1 week ago
**About Northern Trust**:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
**Role/ Department**:
Serves as the primary contact for investment management firms or client investment managers. Requires technical or other specific training or equivalent experience. Performs tasks and duties according to established procedures. Proficiency attained through job-related training and considerable on-the-job experience. Takes a broad perspective to problems
Completes work with a limited degree of supervision. Likely to act as an informal resource for colleague with less experience
**The key responsibilities of the role include**:
- Provides solutions to problems based on practice and existing precedents or procedures
- May act as an informal resource for team members with less experience.
- Acts as the primary contact for investment management firms on day to day operational needs relating to clients’ accounts
- Communicate issues and recommend solutions directly to investment managers, clients, and partners. Work efficiently to resolve client/IM requests.
- Monitors overall account status. Assesses impact of certain transactions on total account relationship.
- Coordinates daily contact with Investment Managers regarding client account activities. Informs managers of any exceptions and proposed steps for resolutions.
- Identifies service efficiency enhancements, process improvements and service delivery
- Researches and resolves processing inquiries and facilitates or prepares correcting entries including reversals and rejects.
- Adheres to all policies and procedures and assists in updating as needed in order to help identify, assess, monitor, and control risk.
Qualifications - External
**Skills/ Qualifications**:
- A broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems
- Being part of a team to accomplish team objectives #TEAM
- Attaining strong communication skills - verbal and written.
- Having transferable skills and being tech savvy (e.g Excel, Macro )
- Keen on research (e.g. markets, products)
- High adaptability to changes and has experience working effectively within a global organization/environment
- Degree within Finance or Business or diploma holders with relevant experience
- Knowledge in general custody and middle office would be preferable
**Working with Us**:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
**Reasonable accommodation**:
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
-
Client Service Representative
4 days ago
Singapore VITA GROUP PTE. LTD. Full timeJob Title: Client Service RepresentativeVITA GROUP PTE. LTD. is seeking a highly skilled Client Service Representative to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.Main Responsibilities:• Respond...
-
Client Service Representative
3 days ago
Singapore KAPX Full timeAbout UsWe're KAPX, an adventure studio and parent company to three specialist agencies, including Gloo, Wizard Geek Ninja, and Tolong2.Our team is passionate about creating world-class content and delivering exceptional client experiences.We're looking for a Client Service Representative to join our team and help us achieve our goals.Excellent communication...
-
Client Services Representative
2 days ago
Singapore WEST COAST VETCARE PTE. LTD. Full timeVeterinary Clinic AdministratorWe are looking for a skilled and experienced administrator to join our team as a Client Services Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients and ensuring that our clinic runs smoothly.Your Key ResponsibilitiesYou will be responsible for:Coordinating...
-
Representative, Client Service
2 days ago
Singapore THE BANK OF NEW YORK MELLON Full timeWe’re seeking a future team member for the role of Client Service Representative to join our Corporate Trust - Global Client Service team. This role is located in Singapore - Hybrid. In this role, you’ll make an impact in the following ways: - Provides quality support to clients with moderately complex transactions and processes on a daily basis. -...
-
Client Services Representative
1 week ago
Singapore Recruit Express Pte Ltd Full timeJob Description:We are seeking a Client Services Representative to join our marketing team in Singapore.In this role, you will be responsible for handling enquiries and supporting the conversion process of applications, maintaining enrolment records, planning and executing recruitment fairs, and arranging student passes.You will work closely with our agents...
-
Client Service Representative
1 week ago
Singapore SYFE PTE. LTD. Full timeSyfe is one of the fastest growing digital investment platforms in APAC. We provide a holistic investment solution for retail users - from passively managed wealth portfolios which are personalized and diversified using proprietary algorithms to active trading of single stock securities. Our mission is to enable sophisticated investing at a low cost. In...
-
Client Service Representative
1 week ago
Singapore Parkway Pantai Full time**Key accountabilities**: - Answer incoming telephone calls. - Liaise with the despatch team to ensure the smooth collection / delivery of specimens and documents from destination to destination. - Process reports and bills. - Troubleshooting problems that arise with assistance and guidance from the lab client service representative or client service...
-
Client Service Representative
5 days ago
Singapore PHOENIX TCM PTE. LTD. Full timeAbout the Role:The Client Service Representative will be responsible for providing exceptional customer experiences at our Traditional Chinese Massage Therapy Clinic.Duties and Responsibilities:Manage day-to-day front desk operationsHandle customer inquiries and bookingsOrganize service schedules for massage therapistsProcess transactions and maintain...
-
Client Service Representative
7 days ago
Singapore Rakuten Asia Full time**Rakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience.** **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...
-
Client Service Representative
3 days ago
Singapore SMV Marketing Group Full timeOverview of the CompanySMV Marketing Group is a dynamic marketing company that values teamwork and collaboration.Sales DescriptionThis is an exciting opportunity to join our sales team as a Client Service Representative. The ideal candidate will be responsible for promoting our client services, engaging with potential customers, and providing excellent...
-
Client Service Representative
1 week ago
Singapore Rakuten Asia Pte Ltd Full timeRakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients’ end-to-end client experience. **Responsibilities**: - Build long-term client relationships through responsive and superior high-touch service while we leverage and enhance our technology and platforms. - Familiarize with various proprietary...
-
Representative, Client Service
7 days ago
Singapore The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Singapore Anton Murray Consulting Full timeSingapore- Investment Banking- PermanentThe Client Services Representative will act as a dedicated point of contact for clients; providing a professional and efficient service and knowing the controls, procedures and regulations pertaining to F&O. CSR’s resolve all queries in a timely manner, and liaise closely with the Sales and Clearing teams to ensure...
-
Executive Client Services Representative
4 days ago
Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full timeWe are seeking an experienced Executive Client Services Representative to join our team in Singapore. As a key member of our client services team, you will be responsible for delivering exceptional customer experiences to high net worth individuals.About the RoleIn this role, you will be the primary point of contact for clients, managing their credit card...
-
Client Service Representative
4 days ago
Singapore FARMZ PTE LTD Full timeFarmz Asia is on an ambitious mission to feed 1 million children with the right and most nutritious food. We are a premier Food and Nutrition School made up of highly qualified doctors, dietitians, nutritionists, and chefs that teach people how to reverse the aging process, prevent chronic illnesses, and avoid life-threatening diseases through simple 3...
-
Client Relationship Representative
8 hours ago
Singapore DECODE MARKETING PTE. LTD. Full time**Client Relationship Representative** We are looking for an experienced Client relationship representative to join our dynamic & fast-growing team. You will be responsible for providing high quality customer service and administration support to our sales managers. **Responsibilities** - Assist with any client queries - Point of contact for clients, fund...
-
Representative, Client Service
7 days ago
Singapore BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Client Services Specialist
6 days ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Lead Client Service Representative
1 week ago
Singapore Franklin Templeton Investments Full timeWe are looking for a Lead Client Service Representative to join our Portfolio Administration / Global Client Service Support Asia team in Singapore. The position will be responsible for for coordinating Institutional Separate Accounts Events such as account openings, closures, transfers in kind, etc. and performing multiple client specific, external facing...
-
Lead Client Service Representative
1 day ago
Singapore Franklin Templeton Capital Holdings Pte Ltd Full timeWe are looking for a **Lead Client Service Representative** to join our Portfolio Administration / Global Client Service Support Asia team in Singapore. The position will be responsible for for coordinating Institutional Separate Accounts Events such as account openings, closures, transfers in kind, etc. and performing multiple client specific, external...