Social Services Associate

4 days ago

Singapore ECON MEDICARE CENTRE PTE LTD Full time

COMPANY DESCRIPTION

Established since 1987, ECON Healthcare Group celebrates more than 30 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, ambulance services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.

DESIGNATION : Social Services Associate

RESPONSIBILITIES
- Act as a coordinator for the admission of residents under Ministry of Health (MOH) Portable Subsidy
- Perform financial counselling for all residents under MOH’s Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
- Perform and monitor National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated according to MOH’s requirement
- Act as a resource person for the MOH ILTC portal and IRMs or all ECON Medicare Centres and Nursing Homes
- Shelter Home
- Day Care
- Day Rehab
- Home Modification
- Senior Mobility Fund
- Any other Home and Centre Based schemes available
- Interim Disability Assistance Programme for the Elderly (IDAPE)
- Eldershield Claim
- Medical Fee Exemption Card (MFEC)
- Medifund Claim etc
- Elderfund
- Careshield Life / Medishield Life
- Home Caregiver Grant
- PGDAS
- Silver support schemes encashment
- Any other financial schemes available
- Provide support to your direct supervisor in ensuring that all processes and workflows are customer focused, efficient and achieve the organization’s objectives.
- Identify, develop, and implement plans for area of improvement including working together with colleagues as a team within the department or from other departments in a collaborative manner.
- Perform monthly tracking of Subsidy Change report for billing and accuracy
- Perform administrative role to collect and collate necessary documents quarterly for Medifund claims
- Perform such other duties and responsibilities that may be assigned from time to time

QUALIFICATIONS
- Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
- Good interpersonal and communication skills, team player
- Willing to work with people with disability
- Ability to work independently
- Ability to multi-task
- Ability to work effectively in team environment
- Possess planning, communication and interpersonal skills
- Empathetic and compassionate
- Proficient with MS Office
- Ability to work under pressure and meet tight deadline

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