
Social Services Associate
8 hours ago
COMPANY DESCRIPTION
Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.
DESIGNATION : Social Services Associate
RESPONSIBILITIES
- Act as a coordinator for the admission of residents under Ministry of Health (MOH) Portable Subsidy
- Perform financial counselling for all residents under MOH's Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
- Perform and monitor National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated according to MOH's requirement
- Act as a resource person for the MOH ILTC portal and IRMs or all ECON Medicare Centres and Nursing Homes
- Shelter Home
- Day Care
- Day Rehab
- Home Modification
- Senior Mobility Fund
- Any other Home and Centre Based schemes available
- Interim Disability Assistance Programme for the Elderly (IDAPE)
- Eldershield Claim
- Medical Fee Exemption Card (MFEC)
- Medifund Claim etc
- Elderfund
- Careshield Life / Medishield Life
- Home Caregiver Grant
- PGDAS
- Silver support schemes encashment
- Any other financial schemes available
- Provide support to your direct supervisor in ensuring that all processes and workflows are customer focused, efficient and achieve the organization's objectives
- Identify, develop, and implement plans for area of improvement including working together with colleagues as a team within the department or from other departments in a collaborative manner
- Perform such other duties and responsibilities that may be assigned from time to time
**Requirements**:
- Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
- Good interpersonal and communication skills, team player
- Willing to work with people with disability
- Ability to work independently
- Ability to multi-task
- Ability to work effectively in team environment
- Possess planning, communication and interpersonal skills
- Empathetic and compassionate
- Proficient with MS Office
- Ability to work under pressure and meet tight deadline
QUALIFICATIONS
Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
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