Outbound Ticketing Executive

7 days ago


Singapore CSEARCH PTE. LTD. Full time

**About Our Client
Explore the world with a Japanese travel agency based in Singapore The company planning a private getaway or a corporate retreat, offer tailor-made tours to Japan and beyond. Join the company to start your adventure

**Job Summary
**Job Descriptions
- Facilitate ticketing services, hotel reservations, VISA processing, and provide travel advice.
- Issue tickets, hotel accommodations, tours, and transfers through both online and offline company channels.
- Manage the quotation, reservation, and issuance of group tickets.
- Supervise the Reservations Team and extend support as needed.
- Prepare travel documents such as tickets and vouchers.
- Develop, plan, and provide quotes for travel itineraries.
- Make and confirm bookings and generate invoices.
- Handle travel insurance matters.
- Stay updated on destination information and industry trends.
- Engage in creative thinking for new business ventures beyond the travel sector.
- Design promotional materials for our products on official social media platforms like Facebook and Instagram. Attend to other miscellaneous tasks, including handling inquiries and sales related to JR Passes.

**Job Requirements
- Minimum of one year of experience in the relevant field.
- Effective verbal communication skills over the phone, coupled with active listening abilities.
- Demonstrated excellence in customer service, with a focus on quality and customer satisfaction.
- Capable of working collaboratively within a team environment, with strong multitasking capabilities.
- Prior experience with Key Performance Indicators (KPIs) is advantageous.
- Exceptional listening and analytical abilities.
- Strong problem-solving and negotiation skills.
- Proficiency in Microsoft Office suite.
- Proficiency in **Amadeus (GDS)/ Abacus/ Galileo/ Sabre **system.

**Reach out**

Please submit your **updated resume **by using the **APPLY NOW **button

**CSearch Pte Ltd | 24C2261**
**Cheryl Lee Jin Ling | R22103993



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