Relationship Manager, Key Accounts

1 week ago


Singapore Global Payments (Beamery) Full time

**Description**:
**Primary Objective/Purpose of the Job**

Reporting to the Senior Relationship Manager, the Relationship Manager is primarily responsible for managing customer relationships and developing new business opportunities. The jobholder is focused on assigned portfolio growth in a competitive environment, operating with full adherence to prescribed compliance framework and service levels.

**Responsibilities**
- Maintain robust strategic account dashboard, understand and track performance of assigned merchant portfolio.
- Work with management team to formulate, plan and execute up/cross sales and retention strategies for assigned accounts.
- Deliver against assigned individual sales, revenue and product penetration target.
- Aggressively negotiate for the most competitive but sustainable pricing for the business
- Own all account management activities including new opportunities to conversion while ensuring compliance with internal policies and procedures for optimal merchant sales and services delivery.
- Actively monitor market trend and activities. Understand and implement new product or solution to address evolving needs of merchants, including on-site demonstration
- Advocate and educate merchants on all Card acceptance regulations.
- Collaborate across teams to improve merchant service and satisfaction level.
- Participate in RFQ/RFPs, and regular /ad-hoc meetings, projects as required.

**Knowledge and Skill Required**
- Entrepreneurial self-starter in generating new opportunities with assigned accounts
- Good communication, presentation and interpersonal skills. Proficient in Microsoft office and Sales Force
- Able to multi-task and prioritise resources with the ability to work under a high pressure environment.
- Good analytical, initiative and problem solving skills when dealing with external and internal customers.

**Experience**
- 5 years and above in account management and merchant solution sales experience in Payments and Fintech.
- Proven track record in developing and executing effective portfolio engagement strategies
- Has broad existing network within the payment eco-system.

**Education**
- Tertiary or above education preferred.



  • Singapore Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Singapore Play Nation Private Limited Full time

    Key Responsibilities:Identifying and Developing Opportunities: Analyze industry data to identify and develop new business opportunities and strategic partnerships from emerging markets and trends in the toys & games industry.Brand Expertise: Understand our products, consumer targets, and product lines to develop assets that educate accounts on our brands and...

  • Key Account Manager

    3 weeks ago


    Singapore ACHIEVA SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a dynamic and results-driven Key Account Manager to oversee and expand our relationships within the automotive aftermarket sector. This role requires a strategic thinker with strong sales acumen, relationship management skills, and a deep understanding of automotive parts, accessories, and service solutions. The ideal...

  • Key Account Manager

    2 weeks ago


    Singapore APNS PTE. LTD. Full time

    **Key Responsibilities: - Develop, Plan & Execute Cannel Strategies & Trade Activities/Promotions for the Channel to achieve our brand’s Sales Objectives & Targets, - Manage Sales growth of the assigned Key Accounts & monitor their performance, - Familiarity with promotions, campaigns and activities of the various Retailers is essential, - Track & Analyse...

  • Key Account Manager

    2 weeks ago


    Singapore ACT PANELS MAKER PTE. LTD. Full time

    **Position Overview**: The Key Account Manager (KAM) will play a critical role in managing and nurturing relationships with high-value clients in the commercial and industrial sectors. This individual will be responsible for overseeing the sales, technical specifications, and ongoing support of control panels and switch boxes, ensuring that the products meet...

  • Key Account Manager

    20 hours ago


    Singapore TEKKA TRADERS PRIVATE LIMITED Full time

    **Job Summary**: The Key Account Manager is responsible for managing and expanding relationships with key clients to ensure their needs are met and expectations are exceeded. This role involves developing strategic plans, coordinating internal resources, and providing exceptional customer service to drive growth and retain high-value accounts. **Key...

  • Key Account Manager

    2 weeks ago


    Singapore Allinton Engineering & Trading Pte. Ltd. Full time

    Key Account Manager (KAM) is responsible for nurturing and growing relationships with a company's most important clients . They act as the primary point of contact, understanding client needs, anticipating future needs, and ensuring their satisfaction. KAMs also play a role in developing and implementing strategic plans to improve client outcomes and...

  • Key Account Manager

    1 week ago


    Singapore Crane Worldwide Logistics S Pte Ltd Full time

    Ensure that the company fulfills its service and performance standards as per agreed service level agreements - Manage key accounts expectations and work with internal stakeholders to deliver a consistent quality customer experience. - Be the point of contact for the Key Account on any matters. - Partner with the customers to understand their needs and...

  • Key Account Manager

    6 days ago


    Singapore NASPAC MARKETING PTE LTD Full time

    Job Brief We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. Main Responsibilities of a Key Account Manager Your main responsibilities will include: Building and maintaining strong relationships with...

  • Key account Manager

    3 weeks ago


    Singapore AURORA ASIAPACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We seek a proactive Key Account Manager to manage client relationships, ensure top-tier recruitment services, and drive business growth.Key Responsibilities:Maintain and expand relationships with key clients. Advise clients on recruitment strategies and talent acquisition. Collaborate with internal teams to meet hiring...