Customer Support Lead

Responsible to plan and execute customer support in an effective and efficient manner, providing the highest levels of customer support and the best possible financial performance. **Responsibilities**: - Lead customer support team, including setting goals, providing training & support, and evaluating performance. - Configure equipment based on customer...

About the company At Cirium, our purpose is to make aircraft do more for humanity. We are the industry leader in aviation analytics; enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more accelerate their own digital transformation. Find out more about careers at Cirium, hear from our CEO,...

We are looking for a Senior Vendor Operations Manager to lead our global CX operations team. The ideal candidate will have 5+ years managing large-scale global Vendor operations teams in Technical Customer Support.About the RoleThis role requires strong communication skills, data analysis knowledge using Tableau, Google Studio, and experience building,...

**Customer Support Lead (Remote)**: We are seeking a dynamic individual who has proven customer support experience in reducing churn, improving customer adoption, securing new sales, onboarding and upsells, building lasting relationships and turning customers into product champions. The individual will be given ample opportunity to define and grow the...

The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...

Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...

The Customer Support Director plays a crucial role at ATR Eastern Support PTE LTD, overseeing the prime interface and point of escalation for any major issues arising from customers. This includes technical, spares, quality, commercial, safety, flight operations, or related subjects.As Customer Support Director, your primary objectives include:Developing...

Roles & ResponsibilitiesOur customers' success is our success. ATR Customer support strive to ensure customers' operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us.The Customer Support Director is the prime interface and point of escalation for any major...

Roles & ResponsibilitiesWhat are we looking forAt Cosentino (www.cosentino.com) we are looking for a Lead Technical Customer Support - APAC, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.What you will doAs A Lead Technical Customer Support - APAC,...

**About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

The incumbent will be part of our Global Customer Service team, running a 24x7 (follow the sun) service operation. As a Customer Service Lead (CSL), he/she offers a first **What you’ll do** - Respond to questions, requests and problems received via our communication system - Analyse and investigate issues making use of our Knowledge Platform and other...

Job DescriptionAs an Administrative Assistant - Sales Support, you will play a crucial role in ensuring seamless customer support and sales operations at Think One Automobile & Trading Pte Ltd. Your responsibilities will include:Key Functions:Manage leads assignment and follow-up.Handle customer inquiries via various channels.Oversee the management of...

Job OverviewWe are seeking an experienced Marketing Lead for Customer Acquisition to join our team and drive the growth of our new customer offering in Singapore.This role involves developing and executing marketing strategies to build awareness and drive customer engagement, leading customer acquisition and digital performance marketing efforts, and working...

Driving Customer ValueThis is an exciting opportunity to join an IT support group that helps customers to drive their business forward using technology solutions.As a Customer Success Account Manager, you will be working closely with our customers to understand their needs and deliver customized solutions that meet their requirements.You will be responsible...

Singapore - You will have the opportunity to learn about: 1. Oversee all aspects of customer support, including but not limited to user troubleshooting and community FAQs, to maintain a high level of customer happiness 2. Work closely with the development team to keep updated on site performance changes and modifications, in order to accurately communicate...

About Your Role This position will be based in our Singapore office located in Kallang Bahru. We have a Production Lead position to fill. This role will specifically focus on commercial productions for our clients, and also large scale projects video productions under TSL. As a Production Lead for Custom Productions, you'll lead the end-to-end production of...

Job Title: Enterprise SSD Customer Support EngineerAbout This RoleThis is an IT support group, and we are seeking a skilled Firmware Development Support Lead to join our team. The ideal candidate will have expertise in embedded firmware development, preferably in storage/SSD.Key ResponsibilitiesUnderstand customer needs and perform failure analysis on...

**Responsibilities** - Handle public complaints and feedback - Implement public relationship programme - Prepares the necessary paperwork such as quotations, delivery orders - Arrange and attend meetings on public relation matters where necessary - Prepare a monthly report to update on the feedbacks and complaints - Assist other general administrative...

**Responsibilities**: - Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support. - Be the Customer Lead Engr (CLE) for assigned account. - This position may also involve on-site day to day interaction with the customer concerning all aspects of network...

This is an exciting opportunity to join our IT support group as a Enterprise SSD Customer Support Specialist. We are looking for a highly skilled professional with expertise in embedded firmware development, preferably in storage/SSD.About the JobThe successful candidate will be responsible for managing customer issues, driving them to closure, and providing...