
Senior IT Executive
1 week ago
**Our Team**
Mighty Jaxx is a unique future culture company that creates quality products across multiple categories such as art collectibles and lifestyle items, bridging the physical & digital world by powering it with technology. Since our inception in 2012, we have produced over 1,000 designs in collaboration with world-renowned artists and global entertainment brands like Hasbro, Sesame Workshop, Toei Animation and Warner Bros, delivering 5 million units of tech enabled collectibles to collectors in over 60 countries in 2020 alone.
We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their true fun-loving and high-energy selves to the workplace. With big, vibrant dreams and a culture of high performance in our workplace, you will always be engaged, empowered and feel positively challenged.
At Mighty Jaxx, we always extend our full support to the team to help them reach their full potential personally and professionally. If you love keeping up with the latest trends across different sub-cultures, love technology and are ready to embrace your creativity, we love to have you join us in creating the most unique experiences, products and content for our collectors
**The Job**
**Responsibilities**
- Provide support to end-users in troubleshooting and resolving desktop PC, servers, network, and software related problems.
- Support of POS systems and integrations between systems
- Provide ERP (Microsoft Dynamics 365 Business Central) Level 1 support and troubleshooting.
- Work closely with Local and Regional IT vendors on cross-border maintenances and projects
- Provide support in the operation of AV, video conference and presentation technologies used in the office.
- Maintain IT Systems, inventory, and infrastructure documentation.
- Participate in technical evaluation and proof of concept with vendors to validate technology's feasibility and viability to business.
- Covering IT Administrator duties during their absence.
- To assist the IT Manager in all IT related duties and activities.
**Requirements**:
- Possess at least a Diploma in IT or its equivalent
- Minimum 5 years of related experience
- High Proficiency in MS Office and Google Workspace
- Good understanding of IT Operation, Network/Server Infrastructure
- Knowledge of Windows and MacOS
- Knowledge of JIRA is a plus
- Hands on POS system experience in setting up new stores
- Proactive team player with the ability to work independently with mínimal supervision
- Must be meticulous, organized, and able to work in a fast-paced environment, including having the flexibility to adjust and react to changing priorities
- Good communication and problem-solving skills
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $4,500.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
License/Certification:
- work pass/Singapore citizenship (preferred)
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