Cybersecurity Operations Centre IT Infrastructure

4 days ago


Ang Mo Kio, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Lead and be responsible for monitoring and managing SOC production environments that deliver 24/7 services
- Provide systems engineering and operational support guidance for the SOC’s infrastructure components including but not limited to firewalls, network switches, VMware products, backups, SIEM, SOAR and malware protection systems
- Manage, own and be responsible for implementing required risk and governance or compliance controls
- Monitor and oversee the entire operations of the technical operation and ensure all day-to-day issues and activities are addressed according to the appropriate urgency/severity
- Manage, operate and maintain the SOC’s IT infrastructure and facilities, including cloud environments
- Own and maintain an up-to-date SOC IT assets and patch information list, network diagrams and documented processes for operations, maintenance and systems requests
- Monitor the health and availability of the SOC’s infrastructure, attend to faults, and troubleshoot hardware and software technical problems
- Coordinate and manage external vendors
- Provide security reviews of access to SOC infrastructure
- Design and implement security controls to protect data and systems
- Provide security policy guidance in regards to the assets under management
- Respond to RFI’s from vendors, partners and customer
- Support auditing requirements when necessary
- Assist in any ad-hoc tasks when necessary

**Requirements**:

- Degree/Diploma in Computer Engineering, Engineering or related discipline
- At least 8 years of relevant experience or equivalent practical experience in network and systems administration
- Strong understanding in technologies such as firewalls, backup storages, virtualisation, SIEM, SOAR
- Good experience with ITSM tools such as ServiceNow, BMC Remedy, etc
- Demonstrated ability to design and implement operational infrastructure
- Scripting or coding skills in one or more general purpose languages (Python, Java etc)
- Good technical knowledge in analyzing, troubleshooting, diagnostics & problem solving skills
- Strong knowledge in security controls and their integration and implementation with IT components and operations.
- Experience of security auditing, best practice and compliance using disciplines such as ITIL, ISO27001, SOC Type 2 etc.
- A strong ownership mentality and a resolve to create a track record of reliability, taking responsibility for the team problems and pushing through to resolution.
- Good leadership skills with experience in a managerial / team lead role in an IT support/ maintenance support / platform support capacity
- Strong interpersonal and business management skills



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