Centre Administrator

From our humble beginnings as a one-man show, we've grown into a dynamic team of over 30 people across 6 departments. Our deep expertise and growing passion have helped over 2000+ students ace their exams using our unique learning methodology and student-focused materials.

Join our team at Achievers Dream, a pioneering chemistry tuition center in Singapore boasting an NEA-approved Chemistry Practical Lab to support students in their theory and practical aspects of mastering Chemistry We are currently undergoing an expansion phase and we are looking for Centre Administrators to support our daily operations.

**What do you do at Achievers Dream?**

As a Centre Administrator, some of your key responsibilities may include:
**Front Desk Operations**: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents, sharing learning packages to students.

**Centre Management**: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.

**Customer Service**: You will be responsible for providing excellent customer service to students, parents, and other visitors to the Centre. You will be expected to be friendly, approachable, and professional in your interactions.

**Reporting**: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.

**Collaboration**: You will be working closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

In this role, it's essential to have strong organizational and communication skills, as well as the ability to multitask and prioritize effectively. A background in customer service or education would be an asset.

**Must have**

As a Centre Administrator, it's expected that you have the following qualifications:
**Work Experience**: You should have at least 2-5 years of working experience in administrative, customer service, or sales-related roles. This experience will equip you with the skills necessary to perform well in this fast-paced environment.

**Team Player**: You should be a team player who is able to work independently and collaborate effectively with others. You should be organized and able to meet deadlines while paying attention to details.

**Mindset**: You should be honest, have integrity, and possess a growth mindset that is open to learning and development. You should have a positive learning attitude and be eager to continuously improve.

**Communication Skills**: Good listening and communication skills are essential in this role. You should be able to communicate effectively with students, parents, and other members of the Centre's staff.

**Employee Perks**

As a Centre Administrator, you will also have the opportunity to enjoy the following perks and benefits:
**Onboarding and Welcome Package**: You will receive a full suite of employee onboarding and a welcome package to help you get started on the right foot.

**Time Off**: You will be entitled to 14-day annual leave, 1-day birthday leave, medical leave, marriage leave and hospitalization leave to help you recharge and take care of your health and well-being.

**Insurance**: The company offers group insurance coverage for employees to help protect you and your loved ones.

**Health Check-Up**: You will receive a complimentary health check-up to help you stay on top of your health and wellness.

**Flexi**-**Benefits** **Reimbursement**: You will be eligible for flexi-benefits reimbursement for travel, staycations, optical, dental, and other expenses to help you maintain a good work-life balance.

**Career** **Development**: The company offers team training and career development opportunities to help you grow and advance in your role. From Administrator to senior administrator to center manager to operations manager to operations director. (depends on how valuable you are to the company)

**Bonuses**: You will be eligible for bonuses based on sales, performance, fitness, and punctuality, among other factors.

**Team Dynamics**: The company encourages team bonding activities and offers individual prizes to help build strong relationships among team members.

**Safe Environment**: You will be working in a safe environment where you can make mistakes and learn without criticism or judgment.

**Fulfilling Work**: This role offers a fulfilling work experience where you can bring immense satisfaction to parents and students and make a real impact on