SAP Support Specialist

6 days ago

Singapore SERIAL SYSTEM LTD Full time

**SAP Support Specialist**

**Responsibilities**:

- Understand the design and configuration requirements of SAP modules to meet the business needs of companies
- Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
- Assist Corporate and Regional finance & Operation business owners in process re-engineering
- Follow up incidents which are L3 until completion
- Understand users’ requirements and escalate with the project team for change request initiatives
- Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
- Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
- Participating in various SAP project, enhancement, roll-outs and post go-live support
- Handle SAP user authorization setup and prepare authorization related audit documentation
- Support SAP related business functions
- Guide junior members of the team
- Conduct user training
- Perform ad-hoc duties assigned by the supervisor

**_Requirements: _**
- Minimum Diploma in Computer Science, Engineering or equivalent discipline
- 1-2 years of IT support related to SAP Applications
- Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
- Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Why Join us:
Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

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