Store Deputy Manager

**Full Time Store Deputy Manager**

**Singapore Changi Airport**

**What’s in it for you?**

First and foremost, you’ll be in a fun, fast-paced retail role and if you love working for the brand, you could move onwards and upwards in the company. You’ll receive competitive pay and benefits tailored to Singapore.

**About us**

WH Smith is one of the World’s most popular bookseller, newsagent and convenience retailers and is loved by millions of customers who shop in our Stores across the world. But did you know we’ve been around since 1792 and have over 14,000 employees across the globe, we want everyone to feel welcome and we’ve lots to celebrate. We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism. Whilst continuing to empower our sustainability promise of Planet, People and Community.

**Our Values**

Here at WHSmith we live by four core values which are as relevant today as they were back in 1792. We always want to look outwards, focus on our customers and keep our promises. Our values help us just do that
- **Customer Focused**:We keep our customers at the heart of everything we do.
- **Value Our People**:Our people are respected and valued in an honest and open environment.
- **Drive For Results**: We push ourselves to achieve ambitious and competitive results, delivering with pace.
- **Accountability**:We take personal responsibility and deliver what we say we will.

**So, what’s it like?**

To ensure the overall effective performance and Management of WHSmith Singapore Changi Airport

This role requires someone who is capable of understanding the business operations of the store as well as at the retail distribution level in a detailed analytical and hands on manner.

They will contribute to the effective inventory performance by ensuring that the overall inventory position is well managed with zero disruption to the business, including but not limited to stock outs, overstock, shrink, etc.

**Key Duties**:

- Ensure Company procedures are being adhered to particularly cash handling and security.
- Evaluate current operational procedures and adherence to these.
- Ensure dress and customer service standards are being maintained.
- Meet time frames for reporting responsibilities.
- Stock Control.
- Provide support to the buying team to assist in driving sales in relation to correct stock level.
- Monitoring of the inventory position at the shop floor and warehouse and coordinate with Operation and Warehouse to ensure that a defined target ratio of stock holding between these 2 locations are achieved.
- Work closely with commercial, warehouse /logistic on purchase cycle expectations to ensure timely delivery of products from overseas and local vendors to warehouse, from warehouse to store and flag out potential issues to the respective department heads (Warehouse, Commercials, Operations).
- Analyse the inventory including promotional stock requirements and communicate to Commercial team to ensure that the quantities of on-hand are sufficient to meet demands.
- Ensure full compliance on the Safe & Legal across the business.
- Overseeing the Warehouse Operations.
- Timely turnaround for Stock received.
- Ensure proper Good Receiving process.
- Stock rotation in place.
- Ensure Data Entry accuracy and appropriate investigations for any mismatches.
- Ensure the warehouse is organised into pick locations and that these are adhered to.
- Ensure Stock Control Management process are in place in stores & Warehouse
- Loss prevention.
- Periodic Stock count schedule in place.
- Maintain the New & Magazine Notional.
- SDS.
- Ensure the store stock rooms are organised effectively to prevent SDS issues.
- Ensure that effective replenishment models are in place, which include 100% compliance to the planograms.
- Provide guidance and direction for management and staff.
- Be available (via phone contact or physical presence) to trouble shoot store management issues.

**Hours of work**:

- You will be required to be available to work shifts during these hours of operation, both opening and closing as required.
- It is expected that you work weekends and public holidays as required.

**About you?**
- Computer literate - desirable
- People skills
- Ability to use initiative
- Good communication skills
- Customer service focus
- Previous retail experience would be an advantage
- Positive attitude
- Friendly
- Reliable and punctual
- Team player
- *To be successful in role, valid security checks must be completed._

**Job Type**:Full-time, Permanent

**Pay**: $5,000 Per Month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance

**Schedule**:

- Rotational Shift:

- A shift = **5.45AM**:

- 3.30PM // 7.00AM - 4.45PM
- B shift = 3.15PM - **1.00AM** // 1.15PM - 11.00PM // 2.15PM - **12.00AM**:

- **Transport provided for odd hours.**_

**Supplemental Pay**:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Retail sale