Cashier/customer Service

1 week ago


Kallang, Singapore KFY FOODS PTE LTD Full time

Job Description & Requirements:

- Customer Service:

- Greet customers warmly and with a friendly attitude, ensuring a positive first impression.Assist guests with inquiries regarding the menu, promotions, and general restaurant services.Handle customer complaints or concerns in a professional and courteous manner, escalating when necessary.
- Cash Handling:
Accurately process cash, credit card, and digital payment transactions.Issue receipts, process refunds, and ensure proper cash drawer management.Maintain cash register accuracy and balance at the beginning and end of each shift.
- Point of Sale (POS) Operation:
Operate the POS system to process orders and payments swiftly.Ensure all transactions are recorded and processed correctly.Ensure the POS system is fully operational and notify management if issues arise.Work with the kitchen staff to ensure orders are prepared and delivered correctly and promptly.Communicate special requests, allergies, or modifications to kitchen staff efficiently.Keep track of daily sales and report any discrepancies to management.Maintain a clean and organized work area, including the cashier station.Follow hygiene standards and ensure that the register and surrounding area are free from debris.Assist with maintaining restaurant cleanliness during slower periods.Assist with basic inventory checks, particularly in terms of stock for beverages, condiments, or disposable items needed at the cashier station.Collaborate with kitchen staff to ensure smooth operations during peak hours.
- Food & Beverage Coordination:

- Cleanliness & Organization:

- Inventory Assistance (if required):

- Team Collaboration:
Qualifications & Skills:

- Experience:

- Previous experience as a cashier, preferably in the food and beverage or hospitality industry.Familiarity with POS systems or similar technology is preferred.
- Skills:
Strong communication and interpersonal skills.Ability to handle cash and process payments accurately.Excellent customer service skills with a friendly and approachable demeanor.Ability to multitask in a fast-paced environment.Basic math skills for handling cash and making change.
- Personal Attributes:
Dependable, punctual, and a team player.Positive attitude and a desire to provide outstanding service to customers.Ability to remain calm and professional under pressure.Working Conditions:

- Full-time/Part-time position with shifts available during evenings, weekends, and holidays.

**Job Types**: Full-time, Part-time, Permanent, Temporary, Internship, Freelance, Student job
Contract length: 12 months

Pay: $1,800.00 - $2,500.00 per month

Expected hours: 35 - 72 per week

**Benefits**:

- Flexible schedule
- Food provided

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- On call
- Shift system
- Weekend availability

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person


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