Patient Service Associate, Specialist Outpatient
3 days ago
**Location**
Singapore, Central Singapore
**Job Type**
Permanent
**Salary**
$1,800 - $2,500 Per Month
**Date Posted**
3 hours ago
Additional Details
**Job ID**
2501
**Job Views**
1
Roles & Responsibilities
**Job Purpose**
As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.
**Duties and Responsibilities**
- Assist patients with registration and payment via app and self-service kiosk.
Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
- Assist in administrative and technical support in teleconsultation services.
- Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
- Participate in service quality initiatives.
**Requirements**:
- Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
- Proficient in computer skills.
- Team player with good interpersonal and communication skills.
- Pleasant and friendly disposition.
- Possess service-oriented mindset and proactive in engaging with people.
- Able to multi-task and work in a fast-paced environment.
Tags
patient
service
associate
specialist
outpatient
clinic
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Singapore National University Hospital Full timeJoin to apply for the Patient Service Associate, Specialist Outpatient Clinic* role at National University Hospital Join to apply for the Patient Service Associate, Specialist Outpatient Clinic* role at National University Hospital Get AI-powered advice on this job and more exclusive features. About Department And Purpose Of The Position We are seeking...
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Singapore National University Hospital Full timeJoin to apply for the Patient Service Associate, Specialist Outpatient Clinic* role at National University Hospital Join to apply for the Patient Service Associate, Specialist Outpatient Clinic* role at National University Hospital Get AI-powered advice on this job and more exclusive features. About Department And Purpose Of The PositionWe are seeking a...
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