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Guest Experience and Retail Assistant
2 weeks ago
**What you will be working on**
These duties include (and are not restricted to):
(A) Delivering frontline operations excellence
- Provide frontline services including admission, crowd control and retail services
- Provide advice on products and services and assist with exhibit interaction
- Deliver service in accordance with visitor services procedures
- Address Science Centre-related visitor enquiries
- Perform first-level service assistance and recovery
- Enforce visitor adherence to safety rules
- Carry out health and safety standards and procedures
- Escalate incidents for follow-up actions
(B) Delivering customer service excellence
(C) Ensuring safety and security at workplace
**What we are looking for**
The suitable individual should preferably be able to commit at least 3-6 months**.**
Working hours: 4 full days per week, including weekends/public holidays
Performing weekend duties and public holidays is mandatory.
**Job Types**: Part-time, Contract, Temporary, Freelance, Student job
Contract length: 6 months
**Salary**: Up to $10.00 per hour
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person