Boutique Supervisor

9 hours ago

Singapore Grand Seiko Asia-Pacific Full time

Grand Seiko Asia-Pacific is seeking Boutique Supervisor to be part of our dynamic and diverse team in Singapore.
- This role will be directly reporting to the Boutique Manager._

Job descriptions:

- Achieve monthly and yearly sales targets and KPIs set by the Company.
- Act as a brand ambassador by demonstrating a high level of product & Brand knowledge and customer service.
- Establish and nurture strong and trustful relationships with all clients to achieve high client satisfaction.
- Maximize the existing customers and enlarge the new client base through the GS9 Club platform.
- Deliver an authentic retail journey by offering excellent after-sales service/follow-up.
- Responsible for supervising a team of sales associates to deliver quality and consistent services, drive results, and ensure operational excellence in the absence of the Boutique Manager.
- Assist the Boutique Manager in coaching the team members.
- Engage team members to understand their needs, concerns and feedback to the Boutique Manager.
- Follow all the sales & operations processes and requirements according to the Company policies (daily and a monthly inventory check, stock transfer, watch loan, CRM, etc.).
- Support events, GS9 Club workshops, activities, and visual merchandising changes, and work closely with the marketing team.
- Ensure visual merchandising standards meet the brand.
- Ensure the interior and exterior of the store are maintained to the Brand’s standards.
- Always maintain the best boutique conditions. E.g., cleanliness, safety, security, etc.
- Contribute to teamwork, adapts to different situations, and seek support from and provide support to colleagues.
- Support all ad-hoc duties as assigned by the Boutique Manager.

**Requirements**:

- With 5 years of relevant retail experience in luxury brand, high-end fashion, jewellery and watch industry or in similar capacity.
- Sales and resulted-oriented.
- Possess initiative, meticulous and details oriented.
- Excellent customer servicing skills.
- Good communication and interpersonal skills.
- Self-motivated, team player, positive thinker, creative and effective.
- High integrity with good ethics and values.

**Salary**: From $3,000.00 per month

Schedule:

- Holidays
- Weekend availability

**Experience**:

- Sales: 5 years (preferred)

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