Customer Service Officer

2 weeks ago

Jurong East, Singapore Celecti Pte Ltd Full time

**# Working location near Jurong East**

**# Salary up to S$2580/month**

**# Mondays - Fridays, Office Hours**

**Responsibilities**:

- Manage daily customer service operations to ensure smooth and efficient processes.
- Help with picking and packing customer orders in the warehouse.
- Handle order processing, inventory checks, and delivery scheduling.
- Respond to customer complaints and resolve issues professionally.
- Carry out billing tasks, including invoicing and data entry.
- Coordinate with suppliers and delivery partners to ensure timely product flow.
- Manage issues related to stock discrepancies, delays, or damages.
- Process customer orders, returns, and exchanges.
- Work with the operations team to quickly resolve customer concerns.
- Ensure all deliveries are completed on time by working closely with the delivery team.

**Job Requirements**:

- NITEC in relevant fields or equivalent
- Prior customer service/warehouse experience preferred

**Tammi Ng Yi Ning (Ms.)**

**Talent Acquisition Consultant**

**CEI Registration No.: R24119611**

**Contact No.: +65 9669 8981**

**Job Type**: Contract
Contract length: 3 months

Pay: $2,000.00 - $2,580.00 per month

**Benefits**:

- Promotion to permanent employee

Work Location: In person

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