Head, Operations

5 days ago

Singapore People Profilers Full time

Job Description:

- Effective delivery of Home and community care services and processes to better serve clients or reach new clients.
- Efficient home care operations and manpower management
- Digitization, innovation and integration of services to improve care delivery and client outcomes
- Understand and evaluate client needs
- Collaborate with various stakeholders to develop new services
- Implementation and enhancement of new services and programmes
- Provide corporate secretariat, administrative, operational and project management, to support innovation, integration and development of THE COMPANY programmes and services. This includes:

- Conceptualising and developing project scope
- Engaging stakeholders for contribution
- Working out appropriate outcome measures with process owners
- Deliberating and drafting proposals
- Project costing and return of investment (ROI)
- Project implementation
- Monitoring of outcome measures with process owners
- Strategic planning for the organization involves:

- Keeping abreast of latest trends and developments in national healthcare initiatives particularly those in the
- Community Care sector
- Aligning organizational strategic plans with national healthcare initiatives
- Cultivating and maintaining a strong network with Public
- Healthcare Institutes and key community healthcare partners
- Data analysis and market research to aid in identifying, and developing strategic plans for the organisation
- Management and coordination of the administrative aspects of programme implementation such as finance, workflow development, digital requirements, manpower, publicity, and regular update of projects.
- HQ Office administration and facility management
- Assist with a variety of activities to ensure that stakeholders and company meet their objectives. e.g. organize publicity events
- Any other related duties as directed by the said reporting officer

**Job Specifications**
- Degree with at least 5 years relevant experience in healthcare operations. Understanding of project management, business development, financials, budgeting, workflow design and digitization.
- Exercises good judgement, open to learning, perceptive and analytical in problem solving, with a view to systems thinking and integration
- Driven, organized, effective time management
- Strong communication and stakeholder engagement skills
- Leadership skills; builds team and develops people

JOB ID: L97W698Y

**People Profilers Pte Ltd**

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

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