Regional Quality Director

**Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. With Polar Speed and Marken included, the UPS Healthcare division staffs 128 locations with 5,500 employees worldwide. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution in 58 locations worldwide, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production. Marken’s dedicated 2100 staff members manage 120,000 drug product and biological sample shipments every month at all temperature ranges in more than 220 countries.**
- "Embark on a career with _**_PURPOSE _**_- Join _**Marken **_" _

**_An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life. This will change the face of medicine as we know it. _**

**Why Join Marken?**
- Global Exposure - Being part of a Global Tea & Network and a part of the lifesaving team
- Diversified and Inclusive Work Environment
- Personal & Professional Training and Development Programs
- Employee Assistance Program
- Employee Wellness Programs
- Other exciting & attractive benefits and continuous learning programs
- Marken is an Equal Opportunity Employer (EEO)
- Provide Quality leadership and oversight of the Logistics Quality Coordinators and sub-regional Quality Managers to ensure consistent implementation of and compliance with the Marken Quality Management System at all Logistics locations in the assigned region.
- Communicate and maintain the Marken Logistics quality plan to sustain the Company’s program in compliance with quality system requirements.
- Ensure targets are achieved through effective quality performance monitoring, measurement, analysis, and reporting. This section may include specific working hours or details of shift change.
- Effectively interact with Quality Coordinators, sub-regional Quality Managers, Managers, and stakeholders to maintain quality and help introduce new quality objectives.
- Ensure effective Logistics controlled document review and approval.
- Perform internal audits, host client audits as well as perform audits of external service providers as part of the vendor selection and management process, and in doing so complete audit reports and any relevant audit follow-up.
- Assist in the evaluation and assessment of Marken - designated agents and/or outsourced activities.
- Manage discrepancies, issues, and CAPA plans, collate CAPA data and identify and implement quality improvement initiatives, and conduct effectiveness checks.
- Review and Approve the issues that occurred in Latam Logistics.
- Identify relevant quality-related training needs and deliver training where required.
- Identify Quality KPIs, collate KPI data, and report. Produce KPI metrics to monitor and drive continuous improvement.
- Coordinate and facilitate, and lead the Regional Quality Council and contribute to the Global Quality Council.
- Oversee the review and approval of Logistics locations' Validation, Calibration, and Preventative Maintenance programs to assure consistent implementation of the Marken programs regionally.
- Approve the issues that occurred in Latam Logistics and support other regions when it is needed.
- Responsibilities related to the sub-regional Quality Managers and Quality Coordinators.

**Requirements**:

- Bachelor’s degree or the equivalent combination of relevant education and professional experience
- 7+ years of relevant experience, including Quality and Logistics experience
- Knowledge and understanding of GDP and ISO Compliance
- Prior Pharmaceutical/biotechnology industry experience is a plus
- Prior Logistics and/or Project Management experience is a plus
- Good interpersonal skills, conflict mediation, sense of urgency to complete assignments on time.