Current jobs related to Customer Service Manager - Singapore - HONG HOY CONSULTANCY PTE. LTD.

  • Front Desk Service Representative

    5 days ago

    Singapore beBee[Customer] Full time

    Job Title: Customer Service Associate">We are seeking an experienced and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be the first point of contact for customers at our workshop, providing exceptional service and ensuring a seamless experience from vehicle check-in to service completion.">Greet...

  • customer service manager

    2 weeks ago

    Singapore TOP ONE SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesDuties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Provides professional customer support with a forthcoming mindset for customers to...

  • Sales & Service Associate

    3 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Customer Service Executive

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Job Title: Customer Service Executive - BYD/Denza 5.5 days works week Location: Ubi Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with internal departments,...

  • Customer Service Cum Data Entry

    1 week ago

    Singapore SONG KWANG ELECTRIC SERVICE Full time

    Roles & ResponsibilitiesTo identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.Be Adaptable and ResourcefulInputting, updating, and maintaining customer information in a...

  • Operations Coordinator

    1 week ago

    Singapore beBeeoperations manager Full time

    Job Title: Operations Manager">Key Responsibilities:","]["]"] Manage a team to oversee the daily operations of cleaning projects, ensuring services are delivered on time and to the highest standards.","]["] Develop, implement and regularly review standard operating procedures (SOPs) to ensure high-quality service across all sites, ensuring compliance with...

  • customer service manager

    1 week ago

    Singapore MARTINO AGENCY Full time

    Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Responsibilities: ·...

  • customer service manager

    2 weeks ago

    Singapore MARTINO AGENCY Full time

    Roles & ResponsibilitiesOur company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction...

  • Customer Service Manager

    1 week ago

    Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

    Job Description: Our client is a well-established commercial bank and they are looking for a dedicated and customer-focused Customer Service Manager to oversee service delivery and enhance customer experience in their daily banking operations. The successful candidate will be responsible for managing a team of service representatives, ensuring high-quality...

  • Customer Service Manager

    3 minutes ago

    Singapore JOBSTER PRIVATE LTD. Full time

    **Role: Customer Service Manager** **Duration: Permanent Role** **Working Hours: M-F, office hours Job Descriptions - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control...

Customer Service Manager

3 weeks ago

Singapore HONG HOY CONSULTANCY PTE. LTD. Full time

**Customer Service Manager Responsibilities**:

- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Hiring and training new customer service agents.
- Managing the approved budget of the customer service department.
- Staying informed on the latest industry techniques and methods.