Programme Director, Smu Executive Development
3 days ago
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
DESIGNATION : Programme Director (3-year contract), SMU Executive Development
RESPONSIBILITIES
- Client Engagement and Governance in partnership with Client Directors
- Work closely with the Client Directors to serve our clients during the different stages of engagement and craft a relevant learning point of view.
- Engage with prospects and assist Client Directors in the lead conversion process for ExD Learning Solutions.
- Participate in discovery discussions with clients regarding tailored and customized ExD Solutions as a design expert and experienced deliverer of executive education.
- Take a learning lead with clients and articulate an issue specific ‘point of view’ which adds value to the client and their thinking.
- Maximize client satisfaction and impact through regular dialogue with key client stakeholders e.g., L&D, HR and business executives and Line Managers of participants.
- Ensure service delivery standards are maintained to client satisfaction.
- Ensure design and delivery is within the financial parameters.
- Programme Design and Delivery
- Ensure discovery and design is aligned to both client needs and our ‘point of view’.
- Lead design meetings and programme reviews with internal and external faculty.
- Integrate new learning methods in an innovative way.
- Orchestrate Faculty interventions and facilitate/co-facilitate on programmes as required.
- Work closely with Program Managers to ensure ExD Learning Solutions logistics are properly managed.
QUALIFICATIONS
- Masters level qualifications in Business, Organisational Design, Human Resources or related disciplines will be highly regarded.
- Significant experience in senior roles in Executive/Management Education or Learning and development.
- Demonstrated experience in discovery, design and delivery of leadership and management development interventions for clients.
- Demonstrated experience working with diverse teams to achieve strategic outcomes.
- Able to build client relationships strategically, recognising the importance of customers, and developing senior level relationships to build mutually beneficial long-term relationships.
OTHER INFORMATION
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