Area Manager

7 days ago

Singapore CFG (SG) PTE. LTD. Full time

The Area Manager will oversee the daily operations of all cluster of clinics and lead the clinical staff in delivering excellent patient care. He/ She is also responsible for the clinic performance and cost management of the clinic(s).

**Responsibilities**:

- Ensure efficient day-to-day running of the clinics with assistance from Cluster manager(s) and Clinic Manager(s)/Supervisor(s) who reports directly to the Area Manager/Assistant Area Manager
- Handle impromptu events or staff matters within the clinics when the clinic manager/supervisor is unable to resolve the matter(s)
- Create, review and implement Operation SOPs
- Conduct Audits Supervise, check and monitor the compliance of SOP and accuracy of work by all staff in the clinics
- Guide and approve monthly duty roster planned by the clinic managers/supervisors
- Manage staff leaves, over-time claims to ensure healthy labour distribution
- Audit group level procurement and manage wastages
- Coordinate and facilitate company-level initiatives with clinic managers/supervisors and ensure effective implementation and compliance
- Prepare and analyse group statistics and performance reports and propose viable growth strategies
- Ability to create internal marketing initiatives to increase clinic revenue efficiencies
- Work closely with doctors for operational compliance, marketing initiatives, etc
- Ensure all areas of work are audit-ready by external parties/departments
- Leads, trains and motivates staff by working closely with Academy team
- Actively work with clinic team to achieve service excellence and increase clinic overall productivity
- Prepare Weekly and Monthly reporting
- Manage clinic corporate image, actively propose maintenance work required, execute or supervise process and progress as required
- Able to provide support and cross cover at all levels, departments, etc
- Performs any other duties that may be assigned to him/ her.

**Requirements**:

- Minimum Diploma in Business Management or any related fields
- Minimum 5 years relevant experience with 2 years in supervisory/managerial role preferably in Healthcare, Retail or F&B industry
- Good communication (spoken and written), interpersonal and people management skills
- Strong integrity and professionalism
- People Development and training experience
- Able to work under pressure and in a fast-paced environment

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