Area Manager

2 weeks ago

Singapore Yoga Movement Full time

The Yoga Movement Area Manager is wholly responsible for the inner workings of their assigned studios, including but not limited to, all facets of Team Management, Service Training and Team Development, Studio Upkeep and Management. The Area Manager is ultimately responsible for how their studios look, feel, present, smell, etc. whilst working in line with the company’s branding and long-term goals.

**Responsibilities include...**

1. Client Servicing
- The Area manager will be responsible for the client’s experience in their space by onboarding and hands-on trainings with the team to ensure all Front Desk Staff are equipped with the full scope of technical and product knowledge related to clients.

2. Scheduling & Team Management
- The Area manager is wholly responsible for the operations of their respective studios to ensure they run smoothly and in line with YM brand standards.
- This includes efficient scheduling of the Front Desk and Teaching teams for their studio needs, ensuring the teams work in tandem to provide the best client service experience possible, as well as team management, and oversight of performance management and professional growth via close partnership with the HQ team.
- They will collaborate with the Team & Culture Manager on recruitment, hiring, onboarding processes and disciplinary functions for all team members — Teachers and Front Desk — under their purview.

3. Studio Management & Upkeep
- It is a requirement of the role for Area Managers to place themselves at each location every week, splitting their time as they see fit. It is their responsibility to ensure studio facilities are well maintained and general housekeeping are up to standards.
- At least a year’s experience in team management and scheduling is preferred
- 2-3 year’s customer service experience
- Excellent organisational skills
- Excellent people skills
- Ability to work well under pressure

**Job Types**: Full-time, Fresh graduate, Permanent

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Gym membership
- Professional development

Schedule:

- Flexible hours
- Monday to Friday
- Weekend availability

Work Location: One location

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