
Shop Manager
2 weeks ago
**Responsibilities**:
- To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
- To report to the Area Manager regarding all shop and staff concerns.
- To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
- To demonstrate excellent customer service and promote good practices within the shop.
- To meet required performance standards and targets.
- To motivate and support shop staff.
- Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
- To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.
- To ensure that the confidentiality is maintained at all times.
- To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.
- To plan staff hours and schedule off days, annual leave and replacement off days.
- To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner
- Key holder of shop
- Ad hoc duties as required
**Requirements**:
- Ability to work in a fast-paced environment.
- Ability to multitask.
- 6 day work week.
- Required to work on weekends.
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