
Manager/assistant Manager, Body
2 weeks ago
**We are looking for an experienced Body & Paint Manager to oversee daily operations and drive service revenue within our automotive Body & Paint workshop. You will be responsible for leading a team, ensuring compliance with insurance and safety standards, and delivering top-tier service to customers.**
**You should be someone with experience leading a team, have fronted customers and done high volume of transactions for Body & Paint in any similar context.**
**Key Responsibilities**:
- Achieve monthly revenue targets and grow Body & Paint service business.
- Ensure compliance with MCF and GIA guidelines for repairs and claims.
- Lead and motivate workshop staff to maintain performance and morale.
- Handle customer feedback, goodwill approvals, and technical campaign follow-ups.
- Monitor repair orders, WIP, parts availability, and credit collections.
- Plan workshop capacity and support scheduling with Service Advisors.
- Maintain service quality, safety standards, and cleanliness of the workshop.
- Prepare monthly reports on performance, vehicle intake, and outstanding ROs.
- Coach Customer Service Advisors to improve customer satisfaction scores.
- Continuously improve processes and SOPs.
**Requirements**:
- Diploma in Mechanical Engineering or related field.
- Minimum 5 years' experience managing automotive or mechanical workshops.
- Strong leadership skills; prior Body & Paint experience preferred.
- Experience with high-volume operations and insurance claims handling.
- Solid technical knowledge of vehicle systems and workshop processes.
**Triton AI Pte Ltd**
**Registration Number: R1980724**
**EA: 21C0661
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