Customer Success Executive

2 weeks ago


Singapore FOODXERVICES INC. PTE. LTD. Full time $2,000 - $2,800

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.


We are looking for an office based Customer Success Executive to join our team.


The ideal candidate should have a personable character with great communication skills.


Duties and responsibilities include:

  • Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
  • Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
  • Processing the placement of orders received from customers via phone and email.
  • Respond and follow up to customer inquiries via email or phone.
  • Identify and assess customers' needs to ensure high level of customer satisfaction.
  • Build rapport with customers and maintain customer-client relationships.
  • Provide timely solutions to customers with regards to their transactions.
  • Suggest alternative purchase options to prospective customers.Any other ad-hoc duties assigned.


Requirements:

  • Possess minimum Nitec / Diploma in any discipline.
  • Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
  • Have excellent communication skills.
  • Be comfortable with technology and learning new systems.
  • Be a good team player with a positive attitude.
  • Be organised and demonstrate ability with admin tasks.
  • Be able to multi-task and work under pressure.
  • Must be able to work on Saturdays, when OT is required (alternate weeks).
  • Be able to start work immediately.Only Singaporeans may apply.


As an employee of FoodXervices Inc, you will enjoy the following benefits:

  • Access to company gym facilities
  • Staff discount rates for company listed products
  • Free parking
  • Work from home 1 day per week (After probation)


  • Singapore Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...


  • Singapore Yellow Ribbon Full time

    Food Xervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions. We are looking for an office based Customer Success Executive to join our team. The ideal candidate should have a personable character with great...


  • Singapore This Is An IT Support Group Full time

    Food Xervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, cafes, fast food chains, and culinary institutions. We are looking for an office-based Customer Success Executive to join our team. The ideal candidate should have a personable character with great...


  • Singapore Red Hat Asia-Pacific PTE LTD Full time

    Customer Success Planning and ExecutionThe Customer Success Executive is responsible for developing and implementing customer success plans designed to ensure customers achieve their business objectives with Red Hat products and platforms.Key Responsibilities:Collaborate with customers to understand their technical and business priorities, and develop...


  • Singapore Zendesk Singapore PTE Full time

    Director, Customer Success Location: Singapore Focus: SEA, GCR, Korea, India | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and...


  • Singapore Zendesk Singapore PTE Full time

    Director, Customer SuccessLocation:Singapore Focus:SEA, GCR, Korea, India | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and...


  • Singapore Zendesk, Inc. Full time

    Job DescriptionLocation: Singapore Focus: SEA, GCR, Korea | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We...


  • Singapore Zendesk, Inc. Full time

    Job Description Location: Singapore Focus: SEA, GCR, Korea | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We...


  • Singapore Zendesk, Inc. Full time

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice . Job Description Location: Singapore Focus: SEA, GCR, Korea | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any...


  • Singapore ADVENTUS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Lead and drive the service delivery for assigned accounts Accountable for the success of projects implementation for assigned contracts Manage and communicate with key holders on daily operational support Monitor and ensure SLAs are met, issues escalated and prioritized Act as the point of contact for service...


  • Singapore ADVENTUS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Lead and drive the service delivery for assigned accounts Accountable for the success of projects implementation for assigned contracts Manage and communicate with key holders on daily operational support Monitor and ensure SLAs are met, issues escalated and prioritized Act as the point of contact for service...


  • Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesPerformance of Duties1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.1.2 The Employee shall perform the following duties, including but not limited...


  • Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesPerformance of Duties1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.1.2 The Employee shall perform the following duties, including but not limited...


  • Singapore RAMROY (PTE) LTD Full time

    Roles & ResponsibilitiesDuties & Responsibilities Acquire new customers and service existing ones Conduct specialty maintenance products’ demonstrations and training sessions for clients Any other tasks assigned by managementJob Requirements Diploma in any discipline Some selling experience Self-motivated, independent and a good team player ...


  • Singapore Recooty Full time

    Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...


  • Singapore Recooty Full time

    Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...


  • Singapore INTRALINKS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyIntralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly...


  • Singapore INTRALINKS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyIntralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly...


  • Singapore ADVENTUS SINGAPORE PTE. LTD. Full time

    About the RoleWe are seeking an experienced Customer Success Executive to join our team at ADVENTUS SINGAPORE PTE. LTD.


  • Singapore This Is An IT Support Group Full time

    Oriental Remedies Group (ORG) comprises of Oriental Remedies Clinic - a leading patient-centered healthcare provider offering effective treatments grounded in Traditional Chinese Medicine (TCM) and enhanced with medical technology, and Oriental Remedies Store - our retail pillar. We are a modern TCM start-up that grew from 2 to 60 people strong in merely 4...