Operations and Support Assistant

8 hours ago


Singapore WINCARD PTE. LTD. Full time $2,000 - $3,000
Responsibilities:
  • QuickBooks Entry Management Update and maintain accurate entries from QuickBooks into our local inventory and accounting systems.
    Ensure timely reconciliation and organization of financial records.
  • Printer & IT Equipment Maintenance Assist in troubleshooting and performing basic repairs on company printers and IT equipment.
    Support regular maintenance schedules to minimize equipment downtime and improve performance.
  • Customer Inquiry Support Manage incoming inquiries from our website and email, providing prompt and professional responses.
    Address customer questions, route requests to appropriate departments, and assist with follow-ups to ensure high customer satisfaction.
  • Daily Operations Assistance Support day-to-day operations by assisting in packing, organizing, and preparing goods for shipment or delivery.
    Ensure products are handled safely and efficiently to maintain quality standards.
  • Monthly Stock Take Participate in monthly inventory counts to verify stock levels and assist in identifying discrepancies.
    Help organize and maintain accurate stock records to support streamlined inventory management.
Requirements:
  • Basic knowledge of QuickBooks or similar accounting software.
  • Ability to troubleshoot and perform minor repairs on printers and IT equipment.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills for customer service support.
  • Ability to handle multiple tasks and work efficiently in a fast-paced environment.
  • Physical ability to perform tasks such as lifting and packing goods.
Preferred Qualifications:
  • Prior experience in operations, customer support, or IT assistance.
  • Familiarity with inventory management processes.
  • Entry Level


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