Food Court Operations Manager

2 days ago


Singapore beBeeOperations Full time

Job Summary

We are seeking a skilled Outlet Director to oversee the daily operations of our food court. This key role involves managing and ensuring smooth operation of the outlet, leading and setting directions to the operation team according to company SOPs and operational workflows.

  • Main Responsibilities
  • Manage and ensure smooth operation of the outlet.
  • Lead and set directions to the operation team.
  • Develop plans for team members in accordance with company KPIs.
  • Identify relevant courses for team members.
  • Monitor outlet's Profit and Loss, and propose solutions to improve bottom line.
  • Propose activities according to market needs.
  • Provide yearly sales budget proposals for the outlet.
  • Maintain good working relationships with landlords, authorities/agencies, licensees and sub-contractors.
  • Assist inspectors of authorities/agencies during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions and events.
  • In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees.
  • Source and recommend suitable food types to fill up vacant stalls.
  • Conduct regular checks on food quality and provide feedback to licensees.
  • Ensure selling prices of stalls according to licensee agreements.
  • Evaluate subcontractors' performance.
  • Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
  • Plan and carry out M&E works according to schedule.

Key Skills and Qualifications

  • Diploma in F&B or related field preferred.
  • At least 3 years' supervisory role in F&B sector preferred.
  • Good knowledge of WSHA, HACCP & MUIS regulations required.
  • Problem-solving skills relating to food court operations and customer issues required.
  • Foster positive working relationships ability required.

About Us

We offer a competitive compensation package and opportunities for professional growth and development.



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