Food Court Operations Manager

1 day ago

Singapore beBeeLeadership Full time $60,000 - $80,000
Job Title:

Food Court Operations Manager

Overview
The Food Court Operations Manager will be responsible for overseeing the daily operations of a food court, ensuring that all aspects of the business run smoothly and efficiently. This is an exciting opportunity to join our team as we continue to grow and expand our presence in the market.

Responsibilities
  • Manage and ensure smooth operation of the food court, including air-conditioned and non-airconditioned areas.
  • Lead and direct the operation team according to company standards and operational workflows.
  • Provide development plans to team members in accordance with company goals.
  • Monitor the outlet's Profit and Loss and provide solutions to improve the bottom line.
  • Responsible for the collection of monthly stall rentals.
  • Propose activities according to market needs.
  • Provide yearly sales budget proposals for the outlet.
  • Maintain good working relationships with landlords, relevant authorities/agencies, and stall tenants.
  • Assist inspectors of relevant authorities/agencies during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions, and events.
  • In-charge for lease renewal agreement, negotiate, and follow-up on terms of lease with stall tenants.
  • Responsible for sourcing and recommending suitable food types to fill up vacant stalls and ensure that all vacant stalls are filled.
  • Conduct regular checks on the hygiene, service standards, and quality of products, and provide feedback internally and to stall tenants.
  • Ensure selling prices of stalls according to agreements.
  • Assess and provide evaluation of stall tenants' performance.
  • Supervise and provide guidance to stall tenants and cleaning contractors to provide high-quality service and achieve housekeeping excellence.
  • Conduct daily roll calls, weekly, and monthly outlet meetings.
  • To plan and carry out maintenance and engineering works according to schedule.

Requirements
  • Diploma in F&B, supply chain, or related disciplines.
  • Minimum 3 years' experience in food court operations.
  • Bilingual in both English and Mandarin (written and spoken) to liaise with English and Chinese-speaking stakeholders.
  • Able to work on weekends and public holidays.
  • Ability to foster positive working relationships.
  • Strong leadership quality with excellent analytical and decision-making skills.
  • Basic computer literacy including Microsoft Office and Google Suite.
  • Must possess Class 3 license.

Benefits
  • 6 days work week, non-rotating shift.
  • Working environment: Food Court/Coffee Shop.

What We Offer
Classroom training & on-the-job training will be provided to ensure new joiners' learning and exposure to the company.

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