Customer Success Manager
7 days ago
Customer Success Manager – Reforged Labs (YC W22)Join to apply for the Customer Success Manager role at Reforged Labs (YC W22). Pay Range This range is provided by Reforged Labs (YC W22). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $1.00/yr – $1,000,000.00/yr Top 3 reasons to join us Work on AI agents that power top global gaming studios World‐class team from Harvard & FAANG Competitive salary and bonus with proven market fit About Us Reforged Labs is the creator of Boa, the AI creative intelligence agent that helps mobile game marketers answer all their questions about what ads are performing, why they work, and what to create next. The AI agents we build help mobile‐game marketers create, test, and scale winning ad creatives. Our stack combines retrieval‐augmented generation, multimodal models, and billions of gameplay and ad‐performance signals. We're a small but fast‐growing team with backgrounds from Google, Microsoft, Apple, and Harvard. We're backed by world‐class investors, including DCM, Y Combinator, the founder of King and Sky Mavis, and executives from Niantic and Pocket Gems. Role We're looking for our founding Customer Success Manager who will be the trusted advisor to our customers, from onboarding to retention. You will not only work directly with customers to drive value, but also design the systems, playbooks, and strategies that define our new Customer Success function. This role is perfect for someone who is deeply curious, customer‐obsessed, and energized by building strong, long‐term relationships. This is a foundational role that will shape how we support, engage, and grow our customer relationships from the ground up. Responsibilities Own the customer journey: Onboard new accounts, provide training, and build relationships that drive product adoption. Build playbooks and workflows: Help create scalable systems for onboarding, success planning, and check‐ins. Be the voice of the customer: Advocate for customer needs internally with Product and Engineering teams. Drive outcomes: Proactively help customers realize value, meet their goals, and achieve success benchmarks. Resolve issues quickly: Triage support tickets, answer questions, and surface feedback effectively. Renew and retain: Monitor
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Customer Success Manager
4 hours ago
Singapore ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Full time**JOB SCOPE Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving considerable value from our service and continue to purchase on a recurring basis. As such, we need a team of Managers with the sole objective of ensuring success for our customers. The Customer Success Manager owns the...
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Customer Success Manager
6 days ago
Singapore DIGIFY PTE. LTD. Full timeAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...
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Customer Success Manager
4 hours ago
Singapore Glassbox Full timeSingapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...
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Customer Success Manager
17 hours ago
Singapore X0PA AI Full timeJoin to apply for the Customer Success Manager role at X0PA AI Join to apply for the Customer Success Manager role at X0PA AI X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of...
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Manager, Customer Success
1 week ago
Singapore DDOG SINGAPORE PTE. LTD. Full timeWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work. - At Datadog, we place value in...
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Customer Success Manager
4 hours ago
Singapore Glassbox Ltd. Full timeGlassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth scale-up that has most recently acquired a strong player in the...
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Customer Success Manager
2 days ago
Singapore Exabeam Full timeThe Customer Success Manager at Exabeam is responsible for developing and expanding customer relationships that promote retention and loyalty leading to a successful renewal. As a CSM at Exabeam, you will be responsible for ensuring the successful adoption of Exabeam solutions which will lead to a world class customer experience and customer...
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Customer Success Manager
2 weeks ago
Singapore Cellebrite Full timeCompany Overview: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital...
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Customer Success Manager
1 week ago
Singapore SALESFORCE.COM SINGAPORE PTE. Ltd Full timeDescription Role Overview The Customer Success Manager serves as a named resource and partner for our Salesforce Signature customers, orchestrating all deliverables from onboarding through contract renewal and expansion. This role partners across Salesforce to provide a unified Signature experience for customers and engages with both technical engineering...
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Customer Success Manager
1 week ago
Singapore SALESFORCE.COM SINGAPORE PTE. Ltd Full timeDescription Role Overview The Customer Success Manager serves as a named resource and partner for our Salesforce Signature customers, orchestrating all deliverables from onboarding through contract renewal and expansion. This role partners across Salesforce to provide a unified Signature experience for customers and engages with both technical engineering...
