
Dining Experience Ambassador
2 days ago
Customer Service Specialist
We are seeking a skilled Customer Service Specialist to join our team. This is a fantastic opportunity for individuals who enjoy working with customers and providing exceptional service.
Job Description:
The Customer Service Specialist will be responsible for ensuring that all guests have an exceptional dining experience. This includes welcoming guests, serving food and beverages, and answering any questions they may have.
Responsibilities:
- Welcome guests at the entrance and escort them to their tables.
- Articulate menu options to guests, making recommendations and answering questions.
- Host and engage guests while serving food and beverages.
- Assist with wine decanting and provide wine service.
- Process food orders accurately and efficiently.
- Replenish stocks, polish cutlery, and maintain a clean and organized dining area.
Requirements:
- GCE O Level or equivalent qualification.
- Minimum 1 year of experience as a Service Crew in a fine dining environment.
- Good interpersonal and communication skills, with a cheerful and positive personality.
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