Senior Section Manager

6 days ago

Singapore VITAL (Ministry of Finance) Full time

Senior Section Manager / Section Manager (Digitalisation Services)Join VITAL (Ministry of Finance) as a key member of the Digitalisation Services team. What The Role Is The successful candidate will lead a team in the digitisation, digitalisation, and maintenance of personnel files (Pfile) for Ministries, Organs of State, and statutory board agencies. The role involves process, operations and technology oversight, policy development, and acting as the primary contact for day‐to‐day P‐file matters for assigned agencies. Key Responsibilities Manage a team to digitise and maintain Personnel files for various government entities. Serve as the primary contact for Pfile‐related matters for assigned agencies. Drive process‐improvement initiatives to enhance policy‐ops‐tech workflow efficiency. Lead data‐analytics, process‐automation and system‐engineering projects to support the team's objectives. Investigate electronic personnel‐files (ePfile) issues raised by the team. Act as the main contact point with system vendors and agency partners such as ministries and statutory boards. Assess and review standard operating procedures. Identify and champion potential process‐improvement, analytics and automation projects to enhance operational efficiency. Enhance policy‐ops‐tech integration via collaboration with external agencies and cross‐functional teams. Monitor and report on key performance indicators (KPIs) related to digitisation output. Represent the Digitalisation Services team in meetings, presentations and stakeholder discussions. Participate in user acceptance testing (UAT) and verify system ticket resolutions. Provide guidance on workforce planning and resourcing. Advise on complex employee‐relations issues and support talent attraction & retention. Foster a culture of continuous improvement and innovation. Identify training needs for the team. Undertake any other duties or projects as assigned. What We Are Looking For Experience in process automation – preferred. Ability to balance operations and systems perspectives when managing digitisation of Pfiles. Capability to propose and drive policy‐ops‐tech integration. Strong interpersonal skills with political sensitivity and situational awareness. Experience in government HR systems (e.g., HRP, Cumulus) and policies is an advantage. Demonstrated integrity and drive for excellence. Excellent written, presentation and verbal communication skills. Strong analytical and problem‐solving abilities. Good stakeholder engagement skills. Team‐player with interpersonal and organisational skills. Comfortable working with people on the autism spectrum or with physical disabilities. Seniority Level Mid‐Senior level Employment Type Contract Job Function Information Technology Industries Government Administration Only shortlisted candidates will be notified. #J-18808-Ljbffr

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