Client Service Manager

2 weeks ago


Singapore This is an IT support group Full time

Who we are
Tiger Brokers is a leading global online broker that uses its next generation cutting edge proprietary technology to enable clients to trade a wide range of securities across multiple global markets and currencies. Additionally, we are listed on the NASDAQ under the ticker TIGR. With offices in Singapore, New York, Beijing, Auckland, and Sydney and with over 800 employees, Tiger Brokers aims to continue our rapid growth and expanding our innovative platforms towards providing more services and products to our customers.
Tiger Brokers is growing rapidly, as such we are looking for talents to join our teams.
Are you someone who is strongly motivated and eager to thrive in the high-speed financial environment? Do you have excellent communication and stakeholder management skills?
We are looking for someone like you to play a critical role towards paving our way for success.
Responsibilities
Handle account opening, deposit, withdrawal, account operation, rate adjustment and other issues for high-net-worth clients.
Follow up and track the account transactions of high-net-worth clients, receive and understand their needs and potential needs.
Assist manager in coordinating internal resources to meet customer needs.
Manage daily operations, administration, client care and relationship management.
Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time.
Work closely with managers and internal stakeholders, to deliver a superior client servicing experience.
Develop good relationships with internal and external stakeholders.
Collaborate with cross functional teams to ensure high standard of customer satisfaction.
Customize client requests (reporting, statistics, mailings etc.).
Qualifications
Passionate about client servicing with situational adaptability (to work with clients of different backgrounds).
Highly service oriented and passionate about client servicing.
Excellent communication skills, friendly and professional communication attitude.
Systematic, precise and diligent working style and the ability to perform under pressure.
A strong understanding of equities, bonds, futures, etc. in the region.
Fluent in both English and Mandarin as you are required to work closely with our Chinese stakeholders based in China.
1-3 years of work experience, with strong data processing and analysis skills.
Ability to multitask.
#J-18808-Ljbffr



  • Singapore Northeast Private Client Group Full time

    Job Summary Are you a passionate people person who enjoys assisting others in making purchase decisions? Are you a professional with experience in the sales field, especially in the luxury industry, particularly in fashion? Do you like keeping tabs on the latest luxury fashion trends? We’d like to hear from you!Luxehouze, a marketplace for 100% authentic...


  • Singapore Northeast Private Client Group Full time

    OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape...

  • Client Service Manager

    20 hours ago


    Singapore Jobscentral Full time

    Job Summary As a Client Service Manager, you would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes. About Our Client Servicing Team If you're motivated by providing outstanding service to clients, then...


  • Singapore Nomura Holdings, Inc. Full time

    Skill Category: International Wealth Management Job Title: Client Services Manager Corporate Title: Associate Division: International Wealth Management Location: Singapore Nomura Overview Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs...


  • Singapore This is an IT support group Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJob SummaryAs a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes.About our Client Servicing TeamIf you’re motivated by providing outstanding service...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJob SummaryAs a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes.About our Client Servicing TeamIf you’re motivated by providing outstanding service...


  • Singapore Tiger Brokers Singapore Full time

    Who we areTiger Brokers is a leading global online broker that uses its next generation cutting edge proprietary technology to enable clients to trade a wide range of securities across multiple global markets and currencies. Additionally, we are listed on the NASDAQ under the ticker TIGR. With offices in Singapore, New York, Beijing, Auckland, and Sydney and...


  • Singapore VALIDUS CAPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyFounded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand...


  • Singapore VALIDUS CAPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyFounded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand...


  • Singapore NAUTICA MARITIME PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionPosition: Client Services ManagerSalary: $3,300Office Location: 105 Cecil Street, #11-00 The Octagon, Singapore 069534About Nautica Maritime Pte. Ltd.:Nautica Maritime is a premier port agency based in Singapore, specializing in comprehensive maritime services. With years of experience, our team ensures seamless...


  • Singapore NAUTICA MARITIME PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionPosition: Client Services ManagerSalary: $3,300Office Location: 105 Cecil Street, #11-00 The Octagon, Singapore 069534About Nautica Maritime Pte. Ltd.:Nautica Maritime is a premier port agency based in Singapore, specializing in comprehensive maritime services. With years of experience, our team ensures seamless...


  • Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...


  • Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    JobSummaryAs a Client ServiceManager, You would be responsible for delivering excellent clientexperience to our Premier cash Corporate clients with variousopportunities to participate in projects to elevate clientexperience or improveprocesses.About our ClientServicing TeamIf you'remotivated by providing outstanding service to clients, then ourClient...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    JobSummaryAs a Client ServiceManager, You would be responsible for delivering excellent clientexperience to our Premier cash Corporate clients with variousopportunities to participate in projects to elevate clientexperience or improveprocesses.About our ClientServicing TeamIf you'remotivated by providing outstanding service to clients, then ourClient...


  • Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities: Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse exisiting in-force policies. Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of...


  • Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities: Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse exisiting in-force policies. Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of...


  • Singapore TRIBAL WORLDWIDE PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the Account Director, the Account Manager is expected to: Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness Manage operations and implementation of through-the-line campaigns Maintain timeline and ensure delivery for key milestones...


  • Singapore TRIBAL WORLDWIDE PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the Account Director, the Account Manager is expected to: Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness Manage operations and implementation of through-the-line campaigns Maintain timeline and ensure delivery for key milestones...