Catering Sales Executive

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Catering Sales Executive
role at
PARKROYAL on Beach Road, Singapore
3 days ago Be among the first 25 applicants
Join to apply for the
Catering Sales Executive
role at
PARKROYAL on Beach Road, Singapore
As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.
Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.
The Role
Position Summary Statement
Reporting to the Director of Catering Sales, the Catering Sales Executive will provide administrative support and ensure day-to-day productivity and requirements of the team are achieved. To executing events to achieve revenue goals by upselling revenue generation.
Primary Responsibilities
Administration
To answer telephone calls professionally according to the established standards required.
Respond promptly to email and phone enquiries for information and quotes.
Data entry tasks for Catering Sales Team – Enquiries received
Prepared proposals, agreements and raise complimentary room/vouchers in relation to catering function space bookings.
Keeping records of sales target and actual figures and compiling them into reports for Director of Catering.
To coordinate with relevant supporting departments for internal functions/trainings and assist with venue blockings.
Prepare and distribute Banquet Event Order and change log accordingly to 3 times a day and last minute.
Prepare daily events summary report, 14 Days Forecast, daily site inspection via Tablecheck, floor plans via Social tables, table menus and food tags.
Processing purchase requisitions for items purchased for each event and ensure purchase requisition raised and are recorded properly for month-end accrual.
To stock check and control events operating materials and equipment in office such as collaterals, stationery, printing supplies, etc. are readily available.
To assist in daily catering and sales administrative work assigned and any ad hoc requirements from Director of Catering.
Fully complies with Opera Cloud (OSEM) systems
Sales & Events Functions
To assist to coordinate on events assigned by Director of Catering
Execute and support all catering related activities
Gain excellent knowledge of the hotel facilities and services with PPHG and apply that knowledge in selling against competitors.
Create excellent client relationship through attention to details; prompt follow up and empathy for customer perceptions and needs whist maintaining professionalism.
Assist with site inspections at the hotel level.
Conduct telesales activities at the direction of the Director of Catering
Established good working relationship with Banquet Operation, Room sales as well as other related Departments.
Others
Comprehend and comply to hotel policies and procedure as described in the Associate Handbook and other documents
Support and uphold the Hotel's mission, vision and guiding principles
Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business
Perform such other duties and responsibilities that may be assigned from time to time by management.
Talent Profile
Minimum 2 years of working experience within customer service and/or sales administration or have working experience within hospitality and service-related industries ideally hotels
Minimum Diploma in any discipline
Pleasant personality with good customer service skills
Good organizational, planning & coordination skills
Team player & able to work with deadlines
Good spoken and written skills in English
Ability to work in a fast paced and dynamic organisation
Microsoft office skills – practical knowledge of full suite of Microsoft Office applications
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Sales and Business Development
Industries Hospitality
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