F&B Restaurant Manager

Join to apply for the
F&B Restaurant Manager - Jin Ting Wan
role at
Marina Bay Sands
Join to apply for the
F&B Restaurant Manager - Jin Ting Wan
role at
Marina Bay Sands
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Be part of our diverse and inclusive team.
Job Responsibilities
The Manager will assist the General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are always maintained. The Manager will be leading a team of Supervisors, Captains, Service Attendants, Bartenders, and Hosts.
This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaising with other support function departments (i.e. finance, HR, procurement, etc.) ensuring the success of the restaurant
Support the General Manager to achieve the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
Provide strong presence and leadership amongst the team in absence of the General Manager.
Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
Review operating results with the team and identify opportunities to improve performance
Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
Inspect food items are set in proper quantities and to Hotel standards
Review the reservation book, pre-assign designated tables and follow up on all special requests
Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies and legal requirements
Manage and update employee records.
Responsible for maintaining and delivering schedules, reviews, discipline, staff awards, payroll, SRFs, etc
Responsible for coordinating training of all staff as required
Coordinate inventories and orders supplies, and equipment as required
Maintain guest profiles on a daily basis and takes appropriate actions as necessary.
Job Requirements
Education & Certification
Certificate or Diploma in Restaurant Management or extensive F&B experience.
Experience
A minimum of two (2) years' experience in managerial roles at 5-star hotels or deluxe restaurants with prestigious Michelin Star and Black Pearl Diamond credentials.
Other Prerequisite
Good service and operational knowledge
Basic cocktail and spirit knowledge
Have a well-groomed, professional appearance.
Willing and able to work on shifts, weekends and public holidays
Able to perform under pressure
Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Hospitality
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