Technical Support Traineeship

2 hours ago


Singapore Singapore Polytechnic Full time

Technical Support Traineeship ( )Join to apply for the Technical Support Traineeship ( ) role at Singapore Polytechnic. The Graduate Industry Traineeship Programme within the Public Service ( ) aims to provide fresh graduates with opportunities to gain industry‐relevant skills and experience that can strengthen their employability to take up full‐time roles in the sector. This traineeship role is to provide technical support and assistance to the staff and students from the School of Business in a professional and efficient manner. It also includes supporting the computer lab and providing administrative and logistics support to school events and activities, if any. What you will be working on Assist and support the school Loan System. Provide prompt and friendly assistance to user queries. Follow up with users to ensure their issues or inquiries have been resolved. Assist and support the technical lead in installation, configuration and upgrade of software in computer labs. Assist and support the technical lead in ensuring the AV system is in working condition. Assist and support the technical lead during maintenance of facilities performed by contractors. Support school events and activities, including those that take place on weekends. What we are looking for Diploma graduate in IT or audio/visual related areas. Some experience in customer service and ability to work under pressure. Possesses understanding and knowledge of computer hardware and software, operating systems (Windows and Mac OS) and common applications such as MS Office. Ability to work in a team environment as well as independently when needed. Able to multi‐task and adapt to changes to meet users' requirements. Seniority level Internship Employment type Full‐time Job function Information Technology Higher Education #J-18808-Ljbffr



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