Technical Support Traineeship GRIT@Gov
1 week ago
[What the role is]
The GRaduate Industry Traineeship Programme within the Public Service () aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.This traineeship role is to provide technical support and assistance to the staff/student from School of Business in a professional and efficient manner. It also includes supporting the computer lab and providing administrative/logistics support to school events/activities, if any.
[What you will be working on]
- Assist and support the school Loan System.
- Provide prompt and friendly assistance to query by users.
- Follow up with users to ensure their issues or inquiries has been resolved.
- Assist and support the technical lead in installation, configure and upgrading of software in computer labs.
- Assist and support the technical lead in ensuring the AV system is in working condition.
- Assist and support the technical lead during maintenance of facility performed by contractors.
- Support school other events/activities. Support will also be required if events/activities took place on weekend.
[What we are looking for]
- Diploma Graduate in IT or Audio/Visual related areas.
- Some experience in customer service and ability to work under pressure.
- Possesses understanding and knowledge on computer hardware & software, operating system (Windows/Mac OS) and common software applications like MS Office.
- Ability to work in team environment as well as independently when needed.
- Able to multi-task and adapt to changes in meeting users' requirements.
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