Midnight Shift Operations Manager

6 days ago

Singapore YANG YU W Full time
Midnight Shift Operations Manager
Job Summary
We are seeking a highly disciplined, results-driven, and resilient Operations Manager to oversee all business operations during the midnight shift. This role demands exceptional leadership under pressure, the ability to manage high-stakes decisions with minimal supervision, and the capability to ensure seamless performance of cross-functional teams in a 24/7 environment. The ideal candidate thrives in challenging environments, demonstrates extreme attention to detail, and ensures operational excellence under tight deadlines.
Key Responsibilities
  • Lead and oversee all operational activities during midnight hours to ensure 100% compliance with company policies, safety standards, and productivity targets.
  • Manage multiple departments simultaneously (logistics, production, security, customer service, and facilities) with limited resources and minimal senior-level support.
  • Anticipate, troubleshoot, and resolve complex operational disruptions (e.g., system downtime, staffing shortages, supply chain delays) in real time.
  • Conduct rapid decision-making under pressure with full accountability for outcomes.
  • Generate detailed shift performance reports with actionable insights for executive management.
  • Enforce strict discipline, punctuality, and performance standards across midnight staff.
  • Ensure compliance with all legal, safety, and regulatory requirements without exception.
  • Lead emergency response planning and execution (fires, accidents, system failures, or other crises).
  • Mentor, evaluate, and train midnight staff, instilling a culture of accountability and excellence.

Difficult Job Requirements
  • Education: Master's degree in Business Administration, Operations Management, Engineering, or related field (MBA strongly preferred).
  • Experience: Minimum 10+ years of operations management experience, with at least 5 years in 24/7 critical environments (e.g., manufacturing plants, logistics hubs, hospitals, or security-sensitive industries).
  • Leadership: Proven record of successfully leading cross-functional teams of 100+ employees during non-standard working hours.
  • Technical Skills: Advanced proficiency in ERP systems, data analytics platforms, and crisis management software.
  • Certifications: Lean Six Sigma Black Belt, PMP (Project Management Professional), and OSHA safety certification required.
  • Stress Management: Demonstrated ability to sustain high performance while working long hours under sleep-deprived, high-stress conditions .
  • Decision-Making: History of making rapid, high-impact operational decisions with minimal supervision or escalation.
  • Compliance Expertise: Strong knowledge of ISO standards, labor laws, environmental regulations, and industry-specific compliance frameworks .
  • Physical & Mental Resilience: Must be capable of remaining alert, decisive, and effective during extended overnight shifts, including weekends and holidays.
  • Communication: Exceptional communication skills, with the ability to draft detailed executive-level reports and provide authoritative instructions to frontline staff.

Preferred Qualifications (Optional, but Highly Competitive)
  • Military, law enforcement, or high-security operational background.
  • Experience managing global operations or multi-site facilities .
  • Multilingual ability for cross-border operational coordination.

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