
Receptionist / admin
11 hours ago
We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.
Role
Welcome students/clients
Handle clients inquiries (walk-in, phone, email...)
Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
Tidy-up classrooms between lessons
Working hours: Tue to Fri 10.30am-7.30pm + Sat 9am-5pm
Requirements
1st experience as in customer service, sales or receptionist, preferrably in education, tuition or school
Good presentation and customer-oriented
Comfortable with clients face to face and over the phone
Dynamic, self-driven, professional and reliable
Proficient with Office, email
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